Benefits Implementation Analyst

Job not on LinkedIn

🕒 August 6

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟢 Junior

🧐 Analyst

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Create and configure new and existing low to moderate complexity customer websites using third-party software • Solve and troubleshoot routine issues for customer accounts, ensuring communication with customers occurs • Test and audit own and others’ configured software to ensure proper functioning • Work with the Implementation Specialist to learn quality assurance basics and assist with development of low to moderate complexity sites • Establish, cultivate, and manage relationships with account teams, carriers, vendors, and customers to improve customer retention • Develop root cause analysis skills to provide direct daily support to assigned customers and/or customers as directed • Leverage working knowledge of health and benefits products, services, and tools to appropriately configure and test software tools • Perform initial quality assurance on low to moderate complexity site builds and review findings with the Implementation Specialist • Participate in customer meetings as needed • Perform other duties as assigned

🎯 Requirements

• Associate’s, or Bachelor’s degree, or equivalent work experience • Proficient with MS Office Suite • Experience working with database applications • Exceptional telephone demeanor • Strong interpersonal skills and ability to communicate with customers at all levels • Attention to detail and ability to adhere to high standards for customer-facing work product • Ability to maintain a high level of confidentiality • 1-5 years of related experience

🏖️ Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts