RV Technical Support Specialist

Job not on LinkedIn

🔥 13 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

🛡️ Insurance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Answer incoming customer calls with clear, empathetic, and professional support • Make outbound calls to customers in queue, service facilities, and other departments • Manage the call queue effectively • Maintain a calm and patient demeanor with frustrated customers • Guide customers through troubleshooting operational issues with their RVs • Document customer interactions and resolutions accurately in appropriate systems • Communicate program coverage and answer caller questions • Troubleshoot slide-outs, leveling jacks, 110V and 12V electrical systems, battery charging, power distribution, RV maintenance, touch control systems, appliances, LP gas systems, tanks, and generators • Troubleshoot braking systems, tires, wheels, hubs, suspensions, chassis, structures, powertrains, and drivetrains • Stay current with RV brands, models, configurations, and RV categories

🎯 Requirements

• Proficient with Microsoft Office Suite and industry standard web applications • Ability to maintain a high level of confidentiality • Knowledge of RVs and roadside assistance • ASE/RVTI/MFG certification or equivalent desired but not required • 1–3 years’ experience in a similar position • Previous experience in the automotive or RV industry, such as RV repair technician, technical support agent, service advisor, parts person, or warranty administrator • Deep understanding of RV components, systems, and construction • Strong problem-solving skills • Strong knowledge of RV electrical, mechanical, plumbing, appliance, gas, chassis, structural, powertrain, and drivetrain systems • Expertise with RV brands, models, configurations, and types

🏖️ Benefits

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • ESPP • 401k • Student Loan Assistance • Tuition Reimbursement • Free Mental Health & Enhanced Advocacy Services • Paid Time Off • Holidays • Preferred Partner Discounts