Care Coordinator

🕒 September 4

🎸 Tennessee – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Partner with members and families to identify supports and direct services for health, employment, and independent or community living goals • Collaborate with clinical and social support colleagues to meet members’ physical, behavioral health, and long-term service needs • Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs • Apply authorization criteria for appropriate home- and community-based services • Confirm authorized services are being provided and members’ needs are being met • Travel to members’ homes for visits • Manage demands and requests from internal and external stakeholders

🎯 Requirements

• 3 years of experience in a clinical setting • 2 years of clinical experience required • Registered nurse with an active license in Tennessee, or a license in the state of residence if participating in the Nurse Licensure Compact Act; or Master’s in Social Work with an active unrestricted LCSW, LMSW, or LAPSW license • Exceptional customer service skills • Must live within Warren or Cannon County, Tennessee • Available for an 8:00am–5:00pm EST schedule • Valid driver’s license • TB Skin Test for coordinators working in the field • Various immunizations and/or associated medical tests may be required • Digital literacy assessment required • Basic Microsoft Office and email skills • Effective time management skills • Excellent oral and written communication skills • Strong interpersonal and organizational skills • Routine vehicle operators must meet BCBST Driver Safety Program requirements, including valid driver’s license, compliant auto insurance, and acceptable motor vehicle record

🏖️ Benefits

• Option (upon management approval) to work a compressed work week after 1 year • No on-call schedule • Full-time employment

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