ECF Support Coordinator

🔥 3 minutes ago

🎸 Tennessee – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Support members’ physical, behavioral, and social health and well-being • Assist members in finding and maintaining competitive, integrated employment • Navigate challenging relationships to ensure members receive necessary services • Perform intake, enrollment, and ongoing assessments • Develop and maintain Person-Centered Plans • Monitor and maintain overall service provision • Partner with members and families to identify supports and direct services supporting health, employment, and independent or community living • Collaborate with clinical and social support colleagues to address members’ physical, behavioral health, and long-term service needs • Conduct thorough, objective face-to-face visits and assess members’ physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs • Apply criteria to authorize appropriate home- and community-based services and confirm services are provided and members’ needs are met • Travel throughout Sumner County to members’ homes

🎯 Requirements

• RN; or B.S. in social work, nursing, education, human service, health care profession, or related field; or meet federal QDDP/QIDP requirements • In lieu of a degree: 5+ years’ experience as an independent Support Coordinator or case manager for service recipients in a 1915(c) HCBS Waiver, plus completed Personal Outcome Measures Introduction and Assessment Workshop trainings • 2 years of experience in the healthcare industry or an operations-type environment required • Current CDDN certification preferred for RNs, or DDC certification for LPNs, as applicable • Licensed Master Social Worker or Licensed Clinical Social Worker preferred • Valid driver's license • Various immunizations and/or associated medical tests may be required • Digital literacy assessment required • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) • Ability to work independently or in a team environment • Problem-solving ability and capacity to manage multiple assignments with critical deadlines • Organization, reliability, strong work ethic, and ability to manage multiple tasks • Excellent oral and written communication skills • Strong interpersonal and organizational skills • Drivers operating a vehicle for company business must comply with the BCBST Driver Safety Program, including valid license, auto insurance compliance, and acceptable motor vehicle record • Ideal candidates live in Sumner County or within 35 miles

🏖️ Benefits

• Mileage reimbursement for travel to members’ homes • 8:00am–5:00pm schedule with no on-call requirement • Employee position • Equal-opportunity employment practices

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