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RPA Team Lead

đź•’ August 7

🎸 Tennessee – Remote

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⏰ Full Time

đźź  Senior

🤖 Robotics

🦅 H1B Visa Sponsor

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đź‘» Ghost score 44%

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Logo of BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee

5001 - 10000 employees

Founded 1952

🏥 Healthcare

đź’Ľ Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

đź“‹ Description

• Lead a newly established Robotic Process Automation team • Partner with embedded AI Workflow Engineers to design and deliver agentic automation solutions • Manage day-to-day team operations focused on system maintenance and development • Supervise system modifications • Assign, monitor, and review work progress and accuracy • Oversee hiring, promotions, staff recommendations, performance reviews, assessments, performance management, skills assessment, and professional development • Direct, motivate, and develop staff to maximize contribution, growth, and teamwork • Ensure adherence to policies, plans, objectives, budgets, and staffing allocations • Track team-level project details • Serve as technical subject matter expert and provide leadership during transitions • Participate in a weekly on-call rotation when required

🎯 Requirements

• Bachelor's Degree in a Computer Sciences related field or equivalent work experience • 5 years of experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards • 5 years of systems maintenance and/or programming experience • 3 years of expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST • RPA expertise, preferably including UiPath proficiency • 2+ years of people management experience, although strong individual contributors ready to move into leadership will be considered • Knowledge of information technology concepts, methodology, terminology, and standards • Proven skill to develop and/or maintain an enterprise IT system • Subject matter expertise in one or more enterprise IT systems • Microsoft Office and email skills • Effective communication with technical and non-technical co-workers • Willingness to adjust schedule for maintenance and upgrades outside business hours and participate in an on-call rotation • Must be eligible to work without sponsorship; sponsorship is not available • Must live outside California, New York, New Jersey, New Hampshire, and Massachusetts

🏖️ Benefits

• Fully remote work opportunity • Professional development of staff • Weekly on-call rotation participation (job-related compensation not specified)

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