Coordinator, Radiology Operations

🔥 3 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $43.1k - $50.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Baylor College of Medicine

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1900

🏥 Healthcare

📚 Education

Healthcare • Education • Research

Baylor College of Medicine is Houston's premier academic medical institution, dedicated to delivering compassionate and innovative evidence-based care. It offers a range of healthcare specialties including cardiovascular care, oncology, and primary care, as well as education and training programs for health professionals. The institution is also deeply involved in research and community outreach, advancing health education and scientific discovery to improve health outcomes locally and globally.

📋 Description

• Serves as the primary liaison between radiologists, referring physicians, hospital clinical teams, and support departments. • Manages inbound and outbound communications, including routing physician calls and facilitating communication regarding imaging studies and results. • Verifies provider identities and assists with communication of critical imaging results. • Prepares imaging examinations for radiologist interpretation by obtaining prior studies, clinical documentation, and other relevant materials. • Monitors worklists and coordinates workflow assignments to support efficient study turnaround times and balanced workloads. • Assists with patient throughput and scheduling activities. • Navigates and troubleshoots radiology information systems, including PACS, RIS, and voice recognition software. • Enters, tracks, and follows up on service requests and technical support tickets. • Maintains accurate records and documentation. • Supports quality, compliance, and patient safety initiatives. • Collaborates with physicians, hospital staff, and leadership to resolve operational issues and improve workflow processes. • Coordinates communication among radiologists, referring providers, technologists, nursing staff, and hospital departments. • Facilitates timely resolution of imaging workflow issues affecting interpretation and report turnaround times. • Assists with radiology operations reporting, documentation, and service metrics. • Provides customer service support to internal and external stakeholders regarding radiology services. • Performs other job-related duties as assigned.

🎯 Requirements

• High School diploma or GED. • Two years of relevant experience. • Experience in healthcare operations, radiology, medical office administration, call center operations, or hospital-based patient services preferred. • Working knowledge of PACS, RIS, EMR systems, and Microsoft Office applications preferred. • Strong communication, organizational, problem-solving, and customer service skills. • Ability to multitask in a fast-paced healthcare environment while maintaining accuracy and professionalism. • Knowledge of healthcare privacy, compliance, and patient safety standards preferred. • Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. • This position is not eligible for visa sponsorship.

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