
10,000+ employees
Founded 1897
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 $24M Grant on 2020-07
Healthcare • Manufacturing • Healthcare Insurance
BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.
🔥 1 minute ago
🧀 Wisconsin – Remote
💵 $27 - $43 / hour
⏰ Full Time
⚪️ Entry-level
🔧 Field Service Engineer
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10,000+ employees
Founded 1897
🏥 Healthcare
🏭 Manufacturing
⚕️ Healthcare Insurance
💰 $24M Grant on 2020-07
Healthcare • Manufacturing • Healthcare Insurance
BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.
• Attend to service needs of BD Advanced Diagnostics customers within the assigned geographic territory and nationally as needed • Work remotely without direct supervision and conduct overnight travel on short notice • Respond promptly to customer needs • Perform installations, maintenance, upgrades, and repairs using electronic and computer skills, tools, test equipment, and schematic diagrams • Service laboratory systems including Kiestra, Microbiology, Molecular, and LC/MS systems • Collaborate across service and support teams to drive field service revenue through billable preventive maintenance and equipment moves • Communicate work performed and provide follow-up plans when needed • Proactively schedule and complete system upgrades with customers • Report and document customer complaints in appropriate systems for resolution and investigation • Maintain spare parts inventory, company-issued vehicle, laptop, tools, test devices, and other assigned equipment • Use the company credit card responsibly within established expense guidelines • Travel up to 50% outside the home geographic area, including scheduled and unscheduled visits, overnight stays, and occasional national travel • Participate in weekend/holiday on-call rotation approximately every 6 weeks, with local phone availability and potential national travel • Maintain a professional appearance • Complete vendor credentialing requirements to maintain access to customer facilities
• Bachelor’s degree in Electrical Engineering, Electronic Technology, Biomedical or other related disciplines • Understanding of electronics, electro-mechanical devices (Mechatronics), PLCs, and pneumatics • Intermediate knowledge of information systems networking architecture design and set up • Intermediate understanding of computer software operating systems • Ability to communicate with customer information technology personnel and lab leadership • Must participate in vendor credentialing programs and complete credentialing requirements • Must have a Real ID • Must possess and maintain a valid state-issued Real ID driver's license with at least 3 years of driving history • Must meet BD's auto safety standards • Ability to lift 30 to 40 lb. objects from floor to chest level • Ability to turn manual sockets, crescent wrenches, and screwdrivers repeatedly over an 8-to-10-hour day • Ability to sit, kneel, squat, bend, and stand repeatedly during an 8–10-hour period • Ability to push and pull objects weighing up to 70 lbs • Ability to perform fine motor tasks while reaching during an 8–10-hour day • Ability to carry a 30 lb. pack for up to 1 hour • Ability to drive up to 6 hours and in adverse weather conditions • Ability to climb portable ladders and step stools • If required to wear a respirator, must pass a fit test and annual spirometry • Preferred: expertise in robotics • Preferred: experience with Liquid Chromatography (LC) and Mass Spec (MS) instrumentation • Preferred: knowledge of Lab Information Systems (LIS) and database management • A+, Microsoft or Cisco accreditation advantageous • Understanding of basic computer security concepts and standard processes • Excellent verbal and written communication skills • Outstanding customer service and soft skills
• Medical, dental, and vision insurance • Health savings and flexible spending accounts • Life and disability insurance • Wellness resources • Mental health support • Disease management programs • 401(k) • Deferred compensation programs • Financial counseling • DailyPay • Educational savings resources • Paid time off • Company holidays • Educational assistance • Parental leave • Adoption assistance • Backup care • Caregiving support • Employee assistance programs • Commuter benefits • Pet insurance • Legal services • Associate discount programs • Bereavement, military, personal, family and medical leave, and jury duty leave • COVID-19 vaccination/testing accommodations where applicable • Learning, growth, and development opportunities • Company-issued vehicle, laptop, tools, test devices, and spare parts inventory
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