Quality Excellence Capability Partner

Job not on LinkedIn

🔥 2 minutes ago

🌵 Arizona, California, +2 more states – Remote

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💵 $168.6k - $269.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Lead deployment of the Quality Excellence Academy across North America • Design, develop, and deliver instructor-led, virtual, and blended learning programs • Partner with process owners and subject matter experts to translate quality requirements into scalable learning solutions • Assess organizational capability gaps and develop learning pathways, curricula, and development plans • Serve initially as regional capability lead for Investigation Management, Root Cause Analysis, Problem Solving, and related quality disciplines • Expand programs into Process Validation, Change Control, Technical Writing, and future strategic priorities • Coach associates, leaders, and SMEs on technical expertise, decision-making, and quality-process application • Support onboarding, role-based development, and targeted remediation programs • Measure learning effectiveness through observations, assessments, performance metrics, and stakeholder feedback • Drive adoption of standard methodologies, tools, and best practices across sites • Partner with site Quality teams, Central Quality, Learning & Development, and business leaders • Maintain governance and documentation for training programs and learning effectiveness activities • Use data, quality metrics, inspection findings, and feedback to identify capability gaps and improvement opportunities • Support CAPAs, effectiveness activities, and remediation plans • Facilitate Kaizen events, structured problem-solving workshops, and continuous improvement initiatives • Share best practices and lessons learned across sites • Promote continuous learning, accountability, quality excellence, and operational effectiveness

🎯 Requirements

• Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field is required • 5+ years of experience in a medical device, pharmaceutical or biologics regulated environment • Demonstrated expertise in Quality Engineering and Quality Systems within a regulated industry • Experience applying quality principles to improve product and process performance • Experience delivering Quality or technical training in regulated settings, including instructor-led, virtual, and blended learning • Working knowledge of CAPA, nonconformance management, change control, process validation, design controls, and risk management • Experience coaching associates, SMEs, and leaders • Experience developing and supporting training effectiveness activities using observations, feedback, metrics, and verification methods • Strong facilitation, communication, and interpersonal skills • Ability to engage diverse audiences, including senior leadership, in person and virtually • Ability to work cross-functionally and influence stakeholders in a matrix organization • Strong organizational skills and attention to detail • Experience in problem solving, continuous improvement, and Kaizen • Willingness to travel domestically and internationally approximately 25-50% • Ability to deliver training in both English and Spanish • Preferred experience supporting audit and inspection preparation, response readiness, or remediation activities • MBA or equivalent business experience preferred

🏖️ Benefits

• Medical coverage • Health Savings Accounts • Flexible Spending Accounts • Dental coverage • Vision coverage • Hospital Care Insurance • Critical Illness Insurance • Accidental Injury Insurance • Life and AD&D insurance • Short-term disability coverage • Long-term disability insurance • Long-term care with life insurance • Anxiety management program • Wellness incentives • Sleep improvement program • Diabetes management program • Virtual physical therapy • Emotional/mental health support programs • Weight management programs • Gastrointestinal health program • Substance use management program • Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit • BD 401(k) Plan • BD Deferred Compensation and Restoration Plan • 529 College Savings Plan • Financial counseling • Baxter Credit Union (BCU) • Daily Pay • College financial aid and application guidance • Paid time off (PTO), including all required State leaves • Educational assistance/tuition reimbursement • MetLife Legal Plan • Group auto and home insurance • Pet insurance • Commuter benefits • Discounts on products and services • Academic Achievement Scholarship • Service Recognition Awards • Employer matching donation • Workplace accommodations • Adoption assistance • Backup day care and eldercare • Support for neurodivergent adults, children, and caregivers • Caregiving assistance for elderly and special needs individuals • Employee Assistance Program (EAP) • Paid Parental Leave • Support for fertility, birthing, postpartum, and age-related hormonal changes • Bereavement leaves • Military leave • Personal leave • Family and Medical Leave (FML) • Jury and Witness Duty Leave • Incentives

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