Engagement Lead, Incident Response Partner Services

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $115k - $160k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Oversee incident response engagements performed by CrowdStrike’s partners • Assist in developing and tracking project tasks and client deliverables • Manage the status of delivery-team and client tasks to keep workflow on track • Align customers and CrowdStrike partners on investigation scope, objectives, and level of effort • Support partners in communicating with executives about forensics and malware analysis • Train partners on methods to hunt for bad actors across large datasets • Coordinate effectively under the direction of outside counsel • Coach and mentor partners on advanced host- and network-based forensics across Windows, Mac, and Linux • Review and provide strategic, applicable, and feasible recommendations to mature organizations’ security posture during and after incidents • Review reports, presentations, recommendations, and findings for stakeholders including customer management, regulators, and legal counsel • Supervise projects and coordinate team members to keep workflow on track • Plan internal process-improvement initiatives and facilitate execution by cross-functional teams • Maintain and update templates and internal process documentation

🎯 Requirements

• Experience in team leadership in a matrixed consulting environment • Experience developing and managing relationships in a consulting environment, preferably involving incident response • Experience conducting or managing incident response investigations, including targeted threats such as ransomware, eCrime, and Business Email Compromises (BECs) • Experience in project management from conception to delivery • Experience managing external resources • Experience implementing technology projects • Ability to work independently with minimal supervision • Self-learning capabilities and initiative in a fast-paced, rapidly changing environment • Good communication and interpersonal skills • Strong organizational and multitasking skills • Excellent analytical and problem-solving abilities • Team-management and leadership skills with cross-functional groups across divisions worldwide • Documentation management and ability to use project management tools • Attention to detail under pressure • Time-management skills and ability to meet deadlines • Experience liaising with project stakeholders concerning project details and deliverables • Experience identifying and implementing process efficiencies and monitoring updated workflows • Ability to proactively and independently drive results in small-team environments • Experience working for consulting organizations • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes • Ability to review technical investigation results for accuracy, consistency, and completeness • Ability to travel on short notice, up to 30% of the time • May be required to periodically undergo and pass alcohol and/or drug tests during employment

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Bonuses • Equity grants • Health insurance • 401k • Paid time off

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