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Customer Success Coordinator – Plumbing Dispatch

Job not on LinkedIn

🔥 15 hours ago

🌵 Arizona – Remote

infoinfo

💵 $50k - $66k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on Beagle Services, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 15 hours ago

Still open on Beagle Services, Inc.'s site. Checked 1 hour ago.

Logo of Beagle Services, Inc.

Beagle Services, Inc.

51 - 200 employees

Founded 2021

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

💰 $1.7M Venture Round on 2022-07

Insurance • Logistics • eCommerce

Beagle Services, Inc. is a leading water security partner specializing in advanced water monitoring and leak detection technology. With over 15 years of experience, Beagle modernizes plumbing solutions through IoT installations and exceptional customer service. Their offerings include automatic water shutoff valves, smart water sensors, and comprehensive leak detection services to protect properties from water damage.

📋 Description

• Learn smart home devices and best practices for installing devices at residential, multi-unit, and some commercial properties • Talk with potential and repeat customers to establish and understand their needs and device installation requirements • Provide customer invoicing, job description details, and costing using company software • Coordinate with Master Plumbers for job/client estimates as needed • Liaise with national business partners to service and maintain accounts • Schedule installations and help prepare installers for the scope of work • Cover and assist fellow staff members in other states, regions, or projects as needed

🎯 Requirements

• Candidates must reside in Arizona • Must be available to work during Pacific Standard Time (PST) business hours • 2–4 years of customer success and plumbing dispatch experience preferred • Demonstrated excellent, five-star customer service skills with high-end clientele • Excellent phone, email, and written correspondence abilities • Strong problem prevention and solving skills • Ability to learn and utilize company software • Ability to schedule installations and coordinate with installers • Ability to read, understand, and follow safety procedures • Must pass pre-employment background check • Company-provided online product and service training must be completed within the first week

🏖️ Benefits

• Paid benefits • Paid time off • Performance bonus potential • Room to grow and learn • Company-provided online product and service training • 401(k) • Health insurance • Dental insurance • Vision insurance

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