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Customer Success Manager – Implementation, Client Growth

Job not on LinkedIn

🔥 3 minutes ago

🐊 Florida, New Jersey, +2 more states – Remote

infoinfo

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on 4 WALLS's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

Logo of 4 WALLS

4 WALLS

1 - 10 employees

Founded 2021

🏨 Hospitality

📦 Logistics

📣 Marketing

Hospitality • Logistics • Marketing

4 WALLS is a Hamburg-based coworking space, café, and flexible venue offering seminar rooms, event spaces, and film & photo location services. Housed in a historic building with bright rooms and a sunny balcony, it serves freelancers, remote workers, creative teams and local businesses with day-to-day coworking, monthly light memberships, on-site café services and event hosting for workshops, meetings, markets and private functions. The company emphasizes a welcoming atmosphere, flexible room setups, and local community events.

📋 Description

• Lead kickoff, implementation and the first 90 days of training and adoption • Be a trusted, proactive contact for assigned clients • Connect services and results to each client's goals • Coordinate solutions and follow through on issues • Recommend relevant upsells and expansions that fit each client's needs • Keep commitments, account activity and project details organized • Help clients start strong, see value and grow with Respage • Help clients use their services, solve problems and identify opportunities to expand across their properties

🎯 Requirements

• 3+ years in customer success, account management, implementation or similar client-facing work • Clear communication, strong organization and dependable follow-through • Comfort learning software, solving problems and managing multiple accounts • A consultative approach to growth: listen first and recommend what fits • Comfort using AI daily to work smarter while checking its accuracy • Applicants must reside in Pennsylvania, Delaware, New Jersey, Ohio or Florida • Multifamily or digital-marketing experience is helpful • Experience with Google Workspace (G Suite), Slack, Teamwork Projects, Teamwork Desk, ChatGPT, Respage Dashboard and Zoho

🏖️ Benefits

• Fully remote environment • Career growth and advancement • Competitive compensation package • Generous PTO • Comprehensive healthcare • 401K with a generous match

Apply Now

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