ABA Scheduling Coordinator, Spanish Preferred

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Behavioral Health Works, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

💰 Corporate round on 2019-02

Healthcare • B2C

Behavioral Health Works, Inc. is a provider of Applied Behavior Analysis (ABA) and individualized outpatient services for individuals with autism and other developmental disabilities. The company works collaboratively with families, schools, payers and other professionals to teach new skills and reduce harmful or disruptive behaviors, and also offers ancillary support services and assistance with funding. Headquartered in Garden Grove, CA, BHW operates in multiple U. S. states and emphasizes a care-team and community-focused approach.

📋 Description

• Actively communicate via phone, email, and Google Chat with ABA therapists, clients, and other team members to coordinate schedules • Make outbound calls to confirm appointments, reschedule sessions, and handle last-minute changes • Ensure accurate data entry and updates in the scheduling system to reflect changes in appointments, availability, and client needs • Handle multiple communication channels efficiently, prioritizing tasks and keeping operations running smoothly • Build and maintain relationships with ABA therapists and clients through clear, friendly, and professional communication • Collaborate with the administrative team to resolve scheduling conflicts or gaps • Assist with other administrative duties as needed • Maximize client utilization, minimize cancellations and service gaps, coordinate makeup sessions, and maintain consistent communication with families, therapists, and clinical teams

🎯 Requirements

• Must be willing to work 7am-4pm Eastern Standard Time Zone • Comfortable and confident making outbound calls, including cold calling or follow-ups • Strong verbal and written communication skills, especially via email and Google Chat • Previous experience in a role involving phone communication, scheduling, or data entry is highly preferred • Familiarity with scheduling software, Google Workspace (Gmail, Google Calendar, Google Chat), and Central Reach • Ability to learn new systems quickly • Capable of handling multiple schedules and updates with precision and attention to detail • Able to stay calm and organized in a fast-paced, ever-changing environment • Proactive approach to problem-solving and ability to work well with others

🏖️ Benefits

• Flexible schedules • Health, Dental, Chiropractic, and Vision Insurance • Critical Illness, Voluntary Life, Accident, Hospital Confinement, & Basic Life insurance • 401(k) • Pet Insurance Discounts • Paid Time Off • Company Paid Holidays (6 fixed, 3 floating) • Professional Development Assistance • Referral Program • Tuition Reduction for Partnered Universities: All BHW employees are eligible to enroll in bachelor’s, master’s, and doctoral-level programs and take advantage of discounted tuition with all of our affiliated universities. Partners include: National University, California Southern University, Vanguard University, Capella University, Purdue Global, and William James College.

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