Field Enablement Manager

Job not on LinkedIn

🕒 5 days ago

🏢🏡 Boston – Hybrid

💵 $122k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Benchling

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🧬 Biotechnology

🤝 B2B

💰 $100M Series F - Benchling on 2021-11

SaaS • Biotechnology • B2B

Benchling is a cloud-based scientific R&D platform that helps life-science teams digitize labs, plan and record experiments, and automate workflows. It provides electronic lab notebooks (ELN), LIMS-like capabilities, data models for biomolecules, integrations with instruments and software, developer APIs, and AI-powered tools and analytics to accelerate discovery, preclinical, and process development across biotech, biopharma, agritech, and industrial biotech. Benchling also offers services such as implementation, training, and customer success to help organizations scale secure, collaborative R&D.

📋 Description

• Design and own a scalable partner enablement framework: onboarding curriculum, role-based learning tracks, product certification programs, delivery readiness assessments, etc. • Build tiered partner certification paths that align to Benchling's delivery standards • Serve as the primary enablement point of contact for Benchling's services partner enablement program • Facilitate partner enablement activities: live training sessions, onboarding cohorts, certification workshops, etc. • Define partner readiness criteria and work with PS leadership to gate partner-led delivery against demonstrated competency • Author and maintain a structured enablement content repository in collaboration with the rest of the Benchling Enablement team • Work cross-functionally across Benchling teams to develop scalable onboarding, new product release enablement (shared across internal and partner audiences), and continuous learning programs • Define and track partner enablement KPIs: certification attainment, time-to-readiness, delivery quality scores, and partner-sourced issue rates

🎯 Requirements

• BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field • Life science background or experience enabling teams serving scientific industries • 4+ years of experience in enablement, training, or program management with meaningful exposure to external audiences (partners, customers, or channel) • Demonstrated ability to design and build enablement programs from scratch, not just maintain existing ones • Experience working with SI, channel, or implementation partners in a SaaS context, strongly preferred • Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar) • Comfortable facilitating live training for technical and semi-technical audiences • Strong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise • Excellent cross-functional collaboration skills; experience influencing stakeholders you do not manage • KCS methodology familiarity or experience embedding knowledge practices into enablement workflows, a plus

🏖️ Benefits

• equity • health insurance • dental • vision • 401(k)+ employer match • wellness • commuter • more