Claim Representative

🕒 September 9

🦌 Connecticut – Remote

🦌 Connecticut – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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W. R. Berkley Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1967

🛡️ Insurance

💸 Finance

🤝 B2B

Insurance • Finance • B2B

W. R. Berkley Corporation is a leading insurance company that operates through over 55 businesses, providing a wide range of insurance solutions for both commercial and high-net-worth individual clients. With deep expertise in various industries, Berkley specializes in offering tailored insurance products that cater to niche markets. The company emphasizes strong partnerships with agents and brokers to deliver coverage for unique risks and emerging needs, ensuring comprehensive protection for its customers.

📋 Description

• Handle low-complexity commercial auto claims involving physical damage, property damage, total loss, fuel spills, medical payments, and cargo damage • Establish initial and subsequent contact promptly with insureds, claimants, witnesses, vendors, and other stakeholders • Provide updates, explain new facts, and communicate impacts on liability analysis and settlement options • Collaborate with vendors to ensure timely appraisal and damage evaluation • Analyze coverage using policy information and loss facts or allegations • Communicate coverage decisions and update coverage analysis as new facts arise • Ensure compliance with jurisdictional and statutory requirements • Secure and update claim information throughout the claim lifecycle • Complete required data and reporting • Establish, maintain, and document initial, subsequent loss, and expense reserves • Investigate claims through strategic contact with policyholders, witnesses, law enforcement, agents, medical providers, and technical experts • Interview witnesses and stakeholders and take recorded or written statements when appropriate • Evaluate recovery potential and handle or direct recovery efforts • Use diary management systems to ensure timely and compliant claim handling • Collaborate with external vendors, including appraisers and independent adjusters • Manage total loss processes, including vehicle appraisals, diminished value, vendor networks, subrogation demands, salvage procedures, and heavy equipment appraisals • Perform other functions as assigned

🎯 Requirements

• 1+ years of casualty claim handling experience; trucking experience preferred • Excellent interpersonal and communication skills • Strong problem-solving and organizational skills • Computer proficiency, including working knowledge of Microsoft Office products • Previous experience in a customer service role or related field preferred but not required • Willingness to learn and expand knowledge • Must obtain independent adjuster’s licenses for all states requiring them, including AL, CT, GA, FL, ME, MS, NY, NC, SC, TN, and TX • Licenses must be obtained within 90 days of hire, requiring coursework, testing, and background checks that may include fingerprinting • College degree preferred or equivalent work experience • Business-related travel as required, estimated at less than 5% of time

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Wellness benefits • Paid time off • 401(k) plan • Profit-sharing plan • Remote working arrangements may be considered for highly qualified candidates • Business-related travel estimated at less than 5% of time