Manager, Jobs – National

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Best Buddies International

201 - 500 employees

Founded 1989

🤝 Non-profit

🌍 Social Impact

📚 Education

💰 $2.5k Grant - Best Buddies International on 2025-01

Non-profit • Social Impact • Education

Best Buddies International is a nonprofit 501(c)(3) organization dedicated to creating opportunities for people with intellectual and developmental disabilities (IDD). It runs a global volunteer movement that promotes one-to-one friendships, integrated employment, leadership development, inclusive living, and family support, aiming to end the social, physical, and economic isolation experienced by people with IDD. Best Buddies serves individuals with Down syndrome, autism, Fragile X, Williams syndrome, cerebral palsy, traumatic brain injury, and other disabilities, and focuses on empowerment through social inclusion, skills development, and community integration.

📋 Description

• Serve as a national resource to Best Buddies Jobs staff through field support, coaching, problem solving, and training assistance • Support overall program strategy, establish goals, support recurring Jobs team meetings, and maintain performance data • Provide coaching, consultation, technical assistance, and problem-solving related to participant services, employer engagement, job development, retention, service delivery, and program operations • Partner with state teams on job placement, retention, fading, and employer stewardship • Facilitate communication between state teams and the national Jobs team • Identify state-specific support and training needs and provide guidance on complex challenges • Monitor trends, barriers, and emerging needs and develop recommendations and targeted support strategies • Support state-specific Jobs program audits with training and guidance on compliance, documentation, and best practices • Support onboarding and professional development for Jobs staff • Conduct regular field visits to assess implementation, provide hands-on coaching, and identify staff-development opportunities • Develop and implement a Jobs staff training curriculum • Prepare, design, and facilitate training sessions at conferences and staff-development events • Develop, coordinate, and deliver virtual and in-person training, boot camps, learning resources, and coaching supports • Refine and enhance training materials for key projects and service implementation • Ensure proper Salesforce utilization through staff training and ongoing support • Review and update forms and materials to reflect current procedures and style guidelines • Establish partnerships with third-party training organizations • Assist with establishing new Best Buddies Jobs program locations, including licensure, case-file and procedural setup, staff hiring, initial job development, and applied staff training

🎯 Requirements

• Bachelor’s degree or a minimum of 3–4 years’ experience with project management and coaching/mentoring staff • 1–2 years of direct supervisor experience preferred • Best Buddies program experience or other integrated employment/job coaching experience preferred • Strong project management skills, including planning, analysis, decision making, and problem solving • Ability to multitask • Ability to gain information and insight through questioning/probing and observation of staff in the field, analyze information, and provide meaningful feedback • Excellent presentation skills • Excellent written communication and editing skills • Proficiency with Microsoft Office • Comfortable engaging with people with intellectual and developmental disabilities (IDD) • Comfortable with frequent national travel and willing to work evenings and weekends as necessary • Approximately 10–15% travel

🏖️ Benefits

• Comprehensive and generous benefits program • Financial security benefits • Health and wellness benefits • Time off

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