Product Designer II, Agent Experience

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $108k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

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Bestow

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

💳 Fintech

Consulting • Healthcare • Fintech

Bestow is a leading life insurance SaaS platform provider that offers innovative technology solutions for life and annuity insurance carriers. By providing tools such as digital applications, customizable underwriting engines, and comprehensive customer portals, Bestow helps streamline the entire insurance process from quoting to policy administration. The company focuses on enhancing the speed and efficiency of insurance operations, enabling carriers to launch new products swiftly and optimize their customer service capabilities.

📋 Description

• Own end-to-end design for assigned Agent Experience initiatives, from problem framing and research through prototyping, validation, and implementation partnership • Design workflows for independent agents, wholesalers, and internal back-office teams, including role-based permissions and data import workflows • Conduct and synthesize user interviews, usability testing, moderated sessions with external agents, and data analysis • Shape problems, approaches, and success criteria with product managers while requirements are forming • Create user flows, diagrams, Figma designs, and coded prototypes for stakeholders, engineering, and external partners • Navigate shared code repositories, read existing prototypes, iterate in an IDE with AI assistance, and partner with engineers • Design integration experiences involving single sign-on, pre-fill, status, and quoting APIs • Partner with engineering to protect design integrity while balancing technical constraints • Contribute to design critiques and elevate design quality across the team • Champion user-centered design in a regulated product where trust, accuracy, and compliance matter • Collaborate with Engineering, Revenue, Ops, product managers, external agents, carrier partners, and distribution partners • Report to the Senior Design Manager, New Business, and collaborate closely with the Staff Product Designer for New Business

🎯 Requirements

• Bachelor’s degree or equivalent experience • 3–5 years of product design experience • Experience ideally in complex or regulated products such as fintech, healthcare, enterprise B2B, insurance, or similar • Portfolio demonstrating systems thinking, research-to-shipping discipline, and interaction and visual detail • Track record of delivering product work with measurable impact • Proficiency in Figma and modern prototyping approaches • Required hands-on experience building or iterating on designs in an IDE or code-based environment, such as Cursor, VS Code with AI assistants, or Claude Code • Strong preference for comfort reading and navigating coded prototypes and collaborating in repositories • Strong preference for demonstrated use of AI in daily design practice • Comfortable presenting work to stakeholders and holding a point of view • Experience with design systems and component libraries • Strong analytical skills using qualitative and quantitative inputs • Excellent communication and cross-functional partnership skills • Ability to operate amid ambiguity and incomplete information • Ability to work within shared design direction and proactively give and receive critique • Preferred: experience designing for professional or agent-facing channels • Preferred: experience spanning two companies’ brands • Preferred: experience with quoting, pricing, illustration, or configurator interfaces • Preferred: experience with agentic or multi-step AI workflows • Preferred: familiarity with design-system-to-code pipelines • Must reside in the contiguous 48 states of the United States • Employment eligibility verification is required; visa sponsorship needs are addressed in the application

🏖️ Benefits

• Competitive salary and equity based on role • Flexible paid time off • Parental leave programs • 100% paid-premium option for medical, dental, and vision insurance • Lifestyle stipend supporting physical, emotional, and financial wellbeing • Flexible work-from-home policy • Remote and WFH options • State-of-the-art office in Dallas’ Deep Ellum for those who prefer an office setting • Employee-led diversity, equity, and inclusion initiatives • Substantial growth opportunities