Customer Success Manager

Job not on LinkedIn

🕒 April 1

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🗣️🇩🇪 German Required

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Logo of bex technologies GmbH

bex technologies GmbH

11 - 50 employees

🚗 Transport

💰 Seed Round on 2022-02

Transport

bex technologies GmbH is a company that provides comprehensive transportation solutions specifically for the construction industry. They offer a wide range of transport services such as courier and express deliveries, machine and trailer transports, and regular transportation routes throughout Germany. Bex simplifies the booking process by allowing clients to select suitable transport services without changing existing workflows, utilizing a digital platform for easy access to over 3,000 vehicles. Their services are designed to streamline logistics by reducing process costs through integrated handling, from price calculation to digital delivery notes, including tracking and customer updates. Bex aims to enhance the delivery experience and improve efficiency for construction material suppliers.

📋 Description

• Establish, expand and maintain existing customer relationships • Present new features and services and provide user training • Conduct regular customer meetings and gather feedback • Develop and implement customer-specific logistics projects • Contribute to the design and implementation of new features and services

🎯 Requirements

• Experience and skills in B2B sales, ideally in a start‑up, logistics or construction industry • Strong ability to analyze customers and their activities and derive concrete actions • Structured, independent and communicative team player • Fluent German (written and spoken), basic English • Driving license Class B, willingness to travel across Germany

🏖️ Benefits

• Home-office first, no mandatory presence in the office • Responsibility and autonomy right from the start • Top-tier IT equipment of your choice and work with modern tools • Thorough onboarding and regular feedback • Open, positive entrepreneurial and team culture without egos or politics • Direct collaboration with an experienced and well-coordinated founding team

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