Intake Associate, Weekend Hospice/Palliative

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $21 - $29 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Beth Israel Lahey Health

Beth Israel Lahey Health

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Beth Israel Lahey Health is a comprehensive healthcare system providing a wide range of medical services and care options to communities in Massachusetts and New Hampshire. With a network of 14 hospitals, including community hospitals and specialized centers for orthopedic and behavioral health care, they offer personalized care for all health needs. Their services include emergency care, primary care, urgent care, pharmacy services, home care, and more. Dedicated to improving community health and well-being, Beth Israel Lahey Health is committed to research, education, and providing extraordinary care through its 39,000 team members.

📋 Description

• Receive and coordinate hospice and palliative care referrals from physicians, hospitals, facilities, and community referral sources • Gather accurate patient medical and environmental information to initiate hospice and palliative consults • Communicate patient priorities and referral information to hospice and palliative teams • Process referrals accurately and within required timelines • Schedule, check in, and confirm Nurse Practitioner face-to-face visits • Coordinate initial evaluations with patients, families, and Nurse Practitioners • Create denial letters and assist with one-time patient contracts • Maintain the Hospice Administrator on-call schedule • Register new hospice patients with the Hospice Pharmacy • Assist with creating hospice and palliative care EMR records • Check PMP reports for new hospice admissions and send them to physicians for review • Manage forms, signatures, scanning, documentation, insurance verification, and admission data entry • Respond to telephone requests and interpret services to callers • Use Email, Epic EMR, and other information technologies to process and track referrals • Develop and maintain relationships with referral sources, patients, families, and staff • Attend meetings, in-service programs, and quality improvement activities • Assist with precepting new staff, IDT preparation, and face-to-face visit tracking • Maintain confidentiality and comply with organizational policies, HIPAA guidelines, and mandatory education requirements

🎯 Requirements

• High school graduate required • 1-2 years’ experience in a health related field • Excellent observation and problem solving/critical thinking skills • Well-developed verbal and written communication skills • Essential computer skills to work with EMR • Knowledge of Excel • Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order • Self-directed and able to work with minimal supervision • Strong ability to organize and prioritize workload independently • Proficiency with common office software programs and ability to learn Epic and E-Discharge • Ability to maintain confidentiality and comply with HIPAA guidelines • Ability to complete required training and mandatory education • Associate’s degree in healthcare related field or business is preferred

🏖️ Benefits

• Influenza vaccination required as a condition of employment • Potential shift differentials, call pay, premium pay, and overtime pay

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