Billing Specialist – US Weekend

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Bitwarden

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.

📋 Description

• Manage customer accounts, generate invoices, collect payments, and update accounts • Answer customer questions about billing and account status • Identify and resolve billing and account errors or issues • Review incoming Purchase Orders for accuracy and compliance with sales and finance guidelines • Generate new-order and renewal invoices and ensure accurate calculation and recognition • Set up and maintain customer accounts in the billing system • Assist with accounting duties and participate in departmental projects • Partner with internal support staff to meet customer needs and ensure billing processes operate as expected • Resolve email support inquiries quickly, accurately, and clearly

🎯 Requirements

• Candidates must be located in the U.S. • Experience with customer service and communicating billing issues with customers and internal departments • Understanding of confidential, billing, and accounting information • Superb organization, attention to detail, and time management skills • Excellent written and verbal communication skills • Creative problem-solving skills, good judgment, logic, and ability to learn quickly • Strong work ethic • Experience multitasking in a cross-functional, fast-paced environment • Working knowledge of Google G Suite and/or Microsoft Office applications • Experience with cloud and/or web-based applications is a plus • Experience working with Stripe is a plus • Experience in retail or other fast-paced customer-facing environments is a plus • Passion for helping users and ability to advocate for others

🏖️ Benefits

• Work remotely with motivated and supportive team members across the world • Personal and professional development opportunities • Support for taking on new challenges • Opportunity to become an expert in security and open source software • Purpose-driven work advancing a more secure internet experience