Client Account Executive

🕒 June 16

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 29%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BizLibrary

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

📚 Education

👥 HR Tech

💰 Private Equity Round on 2018-12

eCommerce • Education • HR Tech

BizLibrary is a learning and development platform designed to enhance employee skills and productivity through comprehensive training programs. The company offers solutions for compliance culture, upskilling and reskilling employees, and supporting leadership development across organizations. BizLibrary's platform includes a curated content library, learning management system (LMS), and a range of use cases such as annual compliance, onboarding, leadership development, and remote work training. They aim to improve employee engagement, retention, and performance with a variety of training resources and tools. BizLibrary is recognized for creating impactful learning solutions that cater to different business needs.

📋 Description

• Execute strategies to improve gross retention by reducing churn and net retention through expansion growth • Proactively identify and mitigate at-risk accounts • Monitor customer health scores, product adoption, and renewal risks • Identify, qualify, and close upsell and cross-sell opportunities within a defined book of business • Manage the upsell pipeline and follow a formalized sales process • Add revenue to the overall book of business through existing customer growth • Build and maintain high-level relationships with customer executives • Ensure consistent communication with customer executives to strengthen long-term partnerships • Serve as a trusted advisor to clients while contributing to revenue growth and strategic account health

🎯 Requirements

• 3+ years of experience in account management, customer success, or sales • Experience selling into HR decision makers and navigating complex stakeholder environments • Experience selling SaaS or a subscription-based business required • Strong experience with CRM (Salesforce preferred) and customer success data analysis • Exceptional executive communication skills, with the ability to influence at all levels

🏖️ Benefits

• Work from anywhere within the US for most roles • Competitive Salary • Medical, Dental, and Vision Insurance • Flexible PTO • 401K - 100% vested with ~4% match • 12 Paid Holidays • Company Laptop • Reimbursement for home office expenses • Employee Referral Bonuses • Short-Term and Long-Term Disability Insurance • FSA & HSA Options • Life Insurance • Personal and Professional Development • Employee Assistance Program (Mental Health) • Parental Leave + baby bonus • Progressive, uncapped, monthly commission plan for renewals and upsells