Account Manager

Job not on LinkedIn

🔥 1 hour ago

🌐 Canada, South Africa, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 14%

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Logo of Blacksmith Agency

Blacksmith Agency

11 - 50 employees

📣 Marketing

🛍️ eCommerce

🌐 Web 3

Marketing • eCommerce • Web 3

Blacksmith Agency is a premium design agency based in Phoenix, AZ. Specializing in website design, eCommerce, UI/UX, and platforms like WordPress and Magento, they pride themselves on their great work ethic, integrity, and quality results. The agency utilizes technology and a meticulous process to deliver stunning, award-winning designs, helping clients enhance their web presence across mobile and traditional channels.

📋 Description

• Build and execute an account plan for every client in the portfolio • Understand each client's offerings, plans and where Blacksmith should fit • Proactively bring clients proposals for needed work • Scope, quote, negotiate and close expansion and new project deals in Salesforce • Own deals from signal to signature without handing warm leads to someone else • Lead client relationships alongside Project Managers and Strategists who own delivery • Run quarterly business reviews using performance data and make recommendations with financial targets • Identify churn risk early and manage renewals • Keep Salesforce current • Sell recurring website support, PPC, SEO, GEO, GMB and traditional marketing programs

🎯 Requirements

• 5+ years managing and growing a book of business in account management, client services or a hybrid seller role, across multiple industries • A real number you carried and hit, with specifics on what you closed against it and how you built the pipeline • Marketing fluency: a credible conversation about paid search, organic visibility, conversion and what a redesign actually buys a client • Commercial confidence in scoping, pricing and negotiation, with no flinching when it is time to ask for the business • Access to senior stakeholders, the CMO or VP of Marketing, not just the marketing coordinator • Self-direction; nobody is building your pipeline for you • Marketing Agency experience required, selling retainer and project work side by side • Salesforce experience required • Background that includes a hunting seat before an account management seat • Comfort with quota and commission

🏖️ Benefits

• Base salary plus commission on expansion and new project revenue you close, with tiered rates that scale as you clear gates • Remote work arrangement

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