Healthcare Account Leader

🕒 May 28

🏢🏡 Minneapolis – Hybrid

⏰ Full Time

🟠 Senior

💰 Account Manager

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Logo of Blank Metal

Blank Metal

WebsiteLinkedIn

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

🤝 B2B

Artificial Intelligence • Enterprise • B2B

Blank Metal is an enterprise AI services and software firm that helps companies move AI initiatives from proof-of-concept to production. They build AI agents, AI-native applications, and replatform legacy systems while embedding with client teams to transfer skills and ensure measurable business outcomes like revenue growth and productivity gains. Blank Metal positions itself as a strategic partner to the C-suite, focused on delivering deployed, production-ready solutions rather than strategy decks or demos.

📋 Description

• Own executive-level client relationships across the C-suite — CEO, COO, CIO, CMO, CFO, and the senior leaders who actually move budget • Earn trust through consistent execution and clear thinking, not vendor theater • Set the cadence and forum that keep executives close to the work — exec syncs, steering committees, and the right read-outs at the right altitude • Use escalation as a tool, not a failure: know when to raise something up the chain, who to bring it to, and how to frame it so the right decision gets made fast • Be the single point of accountability across your engagements — the first call when something matters, the steady hand when it gets hard • Drive client satisfaction by closing the loop on commitments, surfacing risks early, and protecting the relationship over the transaction • Build and execute account growth plans that map directly to the client's clinical, operational, and financial strategy • Find the next (few) problems worth solving before the current one wraps • Own MSAs and SOWs from first conversation to signature, working tightly with legal, finance, and delivery • Drive measurable, attributed account expansion year over year, with disciplined pipeline hygiene in HubSpot and Notion • Use AI agents and automations to run accounts — meeting prep, account intelligence, follow-up, expansion signals — and demonstrate the AI-native operating model in how you actually work • Help define how Blank Metal applies AI across payer, provider, life sciences, and digital health — what we do well, where we win, and what we don't take on • Translate healthcare workflows, regulatory realities (HIPAA, HITRUST), and clinical and operational pain into repeatable solution patterns • Partner with engineering and solution design to scope the right work for the right outcome — production AI, not pilots that die in slide decks • Build the points of view, reference architectures, and case studies that establish our healthcare practice in the market • Set engagements up to win on day one: clear scope, clear roles, clear outcomes, realistic timelines • Stay engaged through the transition — you don't disappear at signature; you stay close as delivery ramps • Partner with delivery leads to keep clients informed, supported, and growing throughout the engagement • Bring delivery insights back into pitches, proposals, and roadmap conversations so we sharpen with every project

🎯 Requirements

• 7+ years in account leadership, professional services, strategic management consulting, or enterprise sales with senior healthcare clients • AI-native operator: you've used AI tools to change how you work and you can show what you built, we will ask you to open your computer and show us. • Track record of building and growing executive relationships inside healthcare — payers, providers, life sciences, or digital health • Demonstrated ability to translate healthcare business problems into technology solutions; AI experience required • Comfortable owning commercial paper end-to-end — MSA, SOW, scoping, pricing — and walking deals through legal and procurement • Strong communicator across clinical, technical, and executive audiences. • Data-driven and outcome-obsessed: you track what you own and you know what's working • Entrepreneurial and self-directed — you build the structure, you don't wait for it • Comfortable representing Blank Metal in C-suite rooms, healthcare conferences, and industry events • Familiarity with HIPAA, HITRUST, and the realities of deploying AI in regulated clinical and operational environments is a plus • Open to travel for clients, partners, and conferences (10% - 15%)

🏖️ Benefits

• Competitive base salary with delivery-based variable compensation — tied to account growth, client outcomes, and the health of your book of business • Comprehensive health coverage • 401(k) with match • Flexible time off • Flexible work arrangements • Support for professional development

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