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Field Service Engineer

🔥 8 minutes ago

🤠 Texas – Remote

infoinfo

💵 $80k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on Block Imaging's careers page, not through a job board

First seen by Remote Rocketship 8 minutes ago

Logo of Block Imaging

Block Imaging

201 - 500 employees

Founded 2023

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

📋 Description

• Service, install, evaluate, and maintain medical imaging equipment across the United States • Calibrate, troubleshoot, and repair X-ray, ultrasound, imaging systems, and computer components • Perform preventive maintenance and resolve advanced electronic, mechanical, and network-related issues • Represent the company professionally during on-site customer visits • Communicate customer feedback to internal teams • Expand technical knowledge and contribute to engineering competency • Provide project updates, technical insights, and responses to technical inquiries • Document new processes and train end users • Run tests and diagnostics to verify updates, calibrations, and repairs • Drive and operate vehicles to load, transport, and deliver parts/equipment • Perform other duties as assigned

🎯 Requirements

• 3–7 years’ experience in medical imaging engineering or equivalent • Bachelor’s degree in engineering or equivalent experience • GE and/or Siemens brand X-ray field service experience preferred • Siemens Ultrasound field service experience preferred • Strong organizational and time-management skills • Mechanical aptitude and strong problem-solving and diagnostic skills • Excellent verbal and written communication and relationship-building skills • Flexibility, professionalism, and mature decision-making • High attention to detail and reliable follow-through • Proficiency with computers, Microsoft Office, diagnostic software, hardware troubleshooting, and database entry/management • Frequent driving (30%+), loading, transporting, and delivering parts/equipment • Must meet driver eligibility requirements • Minimum age 21 under company vehicle policy • Ability to stand, walk, bend, stoop, kneel, reach, and work in varied environments • Ability to lift up to 75 pounds • Manual dexterity for tools, small components, and electronic parts • Visual acuity and color perception for schematics, calibration, and wiring • Ability to wear required PPE and comply with hospital health and safety requirements • Ability to safely operate vehicles and work around machinery, noise, and hazardous materials

🏖️ Benefits

• Health, dental, and vision insurance • Flexible Spending Accounts (FSAs) • Health Savings Accounts (HSAs) • 19 days Paid Time Off (PTO) per year • Two “People Matter” volunteer days annually • Annual bonus opportunities based on company profitability goals • 401(k) investment plan with discretionary company matching contribution up to 6% • Financial planning tools and training • Team Member Perks Program with exclusive discounts and special deals • Tuition assistance: 50% reimbursement up to $1,000 per calendar year after three months of service, increasing to $2,500 after two years • Employee referral bonus program • Paid parental leave following qualified FMLA-approved leave • Remote work environment and connected, supportive culture

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