Senior Manager, Master Data Management

🔥 13 minutes ago

🇺🇸 United States – Remote

💵 $96k - $139k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of Blood Cancer United

Blood Cancer United

1001 - 5000 employees

🤝 Non-profit

🏥 Healthcare

🔬 Science

Non-profit • Healthcare • Science

Blood Cancer United is the leading nonprofit organization dedicated to people affected by blood cancers (leukemia, lymphoma, myeloma, and related disorders). The organization funds and accelerates blood cancer research, provides free patient services and information (including financial assistance, information specialists, clinical trial navigation, and nutrition support), runs national fundraising and community engagement programs (Light The Night, Team In Training, Visionaries programs), and advocates for policies to improve access to affordable, high-quality care. Blood Cancer United is a 501(c)(3) charity (formerly the Leukemia & Lymphoma Society) that combines research funding, patient support, education, and public policy/advocacy to improve outcomes and quality of life for patients and families.

📋 Description

• Own the master data lifecycle for core domains including patients/constituents, member organizations, employees, programs, and partner entities • Define and maintain golden record standards, field-level merge rules, and survivorship rules • Design and enforce entity matching logic to identify, link, and consolidate duplicate or related records • Build and maintain a master data registry or reference catalog • Advise on hierarchies, parent-child relationships, and organizational affiliations • Design and execute recurring data quality assessments • Assist with deduplication, data cleansing, bulk remediation, and exception management • Build automated or semi-automated data quality checks using SQL, Python, Power Query, or native platform tooling • Triage, prioritize, and resolve master data issues • Track and report data quality metrics, trends, and remediation progress to the Director, Data Governance • Partner with Systems Development Administrators to propagate master data across CRM, marketing, and analytics platforms • Identify and resolve data fragmentation and inconsistency across systems • Maintain cross-system mapping documentation • Support data migration and system implementation projects with validated, cleansed, standardized master data • Develop standardization rules for names, addresses, organization types, and structured fields • Lead match/merge rule development, reviews, approvals, and oversight • Define data stewardship workflows and support steward assignments • Provide escalation support and technical guidance to data stewards • Develop and deliver training and job aids for non-technical stewards • Facilitate recurring steward working sessions • Create and maintain matching rule, survivorship, domain model, entity resolution, business rule, data lineage, and data governance documentation • Supervise one junior-level MDM staff member through task direction, coaching, feedback, performance evaluations, professional development, onboarding, and capacity planning

🎯 Requirements

• 7+ years of progressive experience in master data management, data quality, or enterprise data management • 2+ years of people management experience, including direct supervision, performance management, and professional development of at least one staff member • Hands-on experience managing at least two master data domains in a multi-system environment • Deep proficiency with deterministic and probabilistic matching, survivorship rules, and golden record construction • Strong SQL skills • Experience using at least one data integration or ETL tool • Familiarity with CRM or ERP platforms and native data management capabilities • Ability to translate complex MDM concepts into clear documentation and practical guidance • Proven ability to manage and deliver MDM initiatives in a resource-constrained environment without dedicated MDM platform software • Hands-on experience using and administering a dedicated MDM platform; Reltio or comparable enterprise MDM system required • Bachelor’s degree in Information Management, Computer Science, Data Science, or related field preferred; equivalent experience accepted • Experience with nonprofit CRM platforms such as Salesforce, Raiser’s Edge NXT, or Microsoft Dynamics 365 • Exposure to Snowflake, BigQuery, or similar cloud data platforms • Experience with Python for data profiling, standardization, or matching automation • Knowledge of DAMA-DMBOK MDM knowledge area or equivalent data management framework • Experience in or strong familiarity with the life sciences nonprofit sector is a strong plus

🏖️ Benefits

• Medical, dental, and vision insurance • Life insurance • Flexible spending accounts • 403b retirement plan • Generous paid time off • Federal paid holidays • Wellness program • Employee assistance program • Annual incentive plan • Competitive benefits package

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