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Senior Account Manager

Job not on LinkedIn

🔥 48 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Bloomreach's careers page, not through a job board

First seen by Remote Rocketship 48 minutes ago

Still open on Bloomreach's site. Checked 15 minutes ago.

Logo of Bloomreach

Bloomreach

501 - 1000 employees

💼 Consulting

📣 Marketing

✈️ Travel

💰 $30M Debt Financing on 2022-10

Consulting • Marketing • Travel

Bloomreach is a leader in ecommerce personalization solutions, providing platforms that integrate real-time customer and product data via AI. The company offers marketing automation, product discovery, and a unified data platform specifically designed for commerce applications. This enables businesses to personalize marketing efforts across multiple channels such as email, SMS, and web, optimize ecommerce search and merchandising, and manage customer and product data for advanced analytics and omnichannel personalization. Bloomreach’s solutions cater to various industries including retail, travel, hospitality, and more, to enhance profitability and customer retention.

📋 Description

• Drive growth and long-term value across a portfolio of strategic accounts in the Americas market • Own relationships with key accounts • Develop and expand business through C-level relationships across brands • Ensure renegotiation of contracts at renewal • Identify, work, and close upsell and cross-sell opportunities • Drive revenue growth through successful renewals, upsells, and cross-sells • Use digital technology experience to understand and discuss complex products and optimize product performance • Analyze key account metrics, develop customer relationships with IT and Marketing stakeholders, understand customer goals, and identify growth opportunities • Drive customer success, incremental sales, and renewals by partnering with Technical Services, Business Services, and Support • Collaborate with partners, ISVs such as Shopify, Customer Success, Solutions Consultants, SDRs, and other internal teams to translate customer value into opportunities • Work in a team-selling environment to maximize account penetration and coverage • Forecast monthly and quarterly performance within a 10% margin of error from actual bookings • Negotiate deals and contracts, especially C-level and enterprise-level negotiations • Meet Expansion ARR and Renewals quotas

🎯 Requirements

• 5+ years of experience in Account Management, Customer Success, Sales, or Consulting, leading enterprise customers • Martech, Ad Tech, Search, Commerce, AI, and/or Digital Experience background strongly preferred • Strong understanding of account planning and leveraging an ecosystem of partners, internal stakeholders, executives, and others • Highly collaborative, action- and outcome-oriented leadership profile • Subject matter expertise in the complex needs of IT and Marketing buyers • Executive presence and ability to communicate with executives and deliver wins for them • Outstanding written and communication skills to demonstrate SaaS investment value and ROI • Professional enterprise seller with a proven history of hitting and exceeding quota • Knowledge and use of CRM and forecasting tools required

🏖️ Benefits

• Health care including medical, dental, and vision insurance • 401k plan with employer contribution • Freedom and trust with no clocking in and out, corporate rules, or long approval processes • Flexible working hours • Virtual-first work with Bloomreach Hubs across three continents • Company events • 5 paid days off to volunteer • People Development Program with personal development workshops • Communication coach support for work-related communications and decision-making challenges • Leader Development Program with feedback, coaching, and follow-up check-ins • $1,500 annual professional education budget for books, courses, certifications, and other education products • Employee Assistance Program with counselors • Calm sleep and meditation app subscription • One additional DisConnect day off each quarter • Sports, yoga, and meditation opportunities • Extended parental leave up to 26 calendar weeks for Primary Caregivers • Restricted Stock Units or Stock Options, depending on role, seniority, and location • Company performance bonus • Employee referral bonus of up to $3,000 • Work anniversary rewards and celebrations

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