Snowflake Engagement Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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BlueCloud

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

BlueCloud is a global tech company that specializes in transforming businesses through data, analytics, and generative AI. Their services include data engineering, analytics, software design, DevOps, and data governance, leveraging revolutionary AI technology to enhance decision-making and efficiency. As a recognized Data Cloud Services Growth Partner, BlueCloud provides end-to-end cloud solutions that empower organizations to maximize their data potential and support digital transformation through scalable and high-performing global teams.

📋 Description

• Drive new service opportunities and work with customers and internal stakeholders • Interact with senior stakeholders to improve service and delivery • Ensure customer applications are well designed and scalable across customer organizations and Snowflake teams • Develop a quality service strategy for each customer • Capture and report key metrics, identify upsell opportunities, and become a trusted client advisor • Manage all aspects of Snowflake implementations and diverse project and service types • Provide delivery quality oversight and guidance for Snowflake engagements • Create, implement, and track client relationship roadmaps • Manage key client projects, communicating status, issues, risks, goals, and objectives • Contribute to practices' policies, procedures, and standards • Apply industry knowledge to configuration tactics and delivery procedures • Support sales pursuits through project scoping, estimation, proposals, and delivery updates • Coordinate with customers, system integrators, and technology vendors on pursuits and project progress • Resolve customer-specific challenges and own escalations and high-profile situations • Collaborate with Product Management, Engineering, and Marketing to improve Snowflake products and marketing • Identify process improvements for clients and Snowflake

🎯 Requirements

• 8–11 years of experience in a Services Delivery role or similar capacity • Experience with complex, technical implementation projects • Track record of delivering Professional Services revenue targets for assigned accounts • Ability to prioritize multiple complex projects and deliverables simultaneously • Direct experience in data warehousing, business intelligence, and/or cloud • Public sector (PubSec) experience • Ability to communicate and translate effectively across design, engineering, marketing, advertising, and business development groups • Strong presentation skills • Ability to articulate effectively to business and technical audiences, including senior executives at large enterprises • Preferably a permanent US resident and preferably US citizen able to pass a fingerprint background check • Bonus: experience in a client support and advisory technical role, such as solution architect, system administrator, or technical account manager

🏖️ Benefits

• Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best and join a dedicated, experienced team of professionals