Associate Director, Advancement Services

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Blue Star Families

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Blue Star Families is a nonprofit organization dedicated to empowering military families to thrive during their service. Founded in 2009 by military family members, the organization connects military families with civilian neighbors and support networks to create vibrant communities. Through a variety of programs, research initiatives, and advocacy efforts, Blue Star Families provides resources and solutions that address challenges such as frequent relocations, spouse employment, and overall quality of life for military and veteran families.

📋 Description

• Lead the organization’s advancement services function, overseeing data management, reporting, analysis, and prospect research • Serve as the Development team’s lead expert on Salesforce accounts, data fields, reports, and dashboards • Provide insights and training on report building and Salesforce usage • Liaise between Development and Tech teams to communicate priorities, troubleshoot CRM issues, and align fundraising data needs • Support Salesforce Agentforce for opportunity management, account creation, and interaction tracking • Collaborate with the Tech Team to develop agentic solutions that improve user experience and operational efficiency • Lead prospect research and serve as the iWave expert • Produce hyperlinked donor profiles and screening reports • Gather and enter prospect and donor data into Salesforce • Develop and maintain standardized fundraising reports and dashboards • Design and implement data hygiene protocols • Monitor and audit revenue data, including opportunities, pledges, and transactions • Review and refine Salesforce standard operating procedures with the Tech Team • Support strategic fundraising initiatives with data-driven insights and recommendations • Perform other duties as assigned

🎯 Requirements

• 5–7 years of related fundraising experience • Bachelor’s degree in marketing, social work, English, communications, management, public relations, marketing, or commensurate experience • Experience managing administrative tasks, including record management, note-taking, and scheduling • Proficiency in Google Suite, Canva, Salesforce, and Hive, or ability to quickly learn them • Strong research skills relevant to fundraising, business, or similar fields • Excellent written and verbal communication skills • Excellent attention to detail • Ability to learn quickly and adapt to varied tasks and challenges in a fast-paced environment • Ability to work and communicate effectively with people from different backgrounds and foster collegial teamwork • Ability to travel out of town overnight several times per year for staff offsites, planning retreats, and company-wide events • May be required to work nights, weekends, and holidays as necessary • Ability to lift and carry supplies and equipment up to 30 lbs • Familiarity with the military community is desired • Familiarity with membership-driven organizations is desired

🏖️ Benefits

• Mission-driven work supporting military service members and their families • Flexible work options (remote, or hybrid depending on the role) • Competitive salary • Comprehensive benefits, including health, dental, and vision insurance • 403(b) retirement plan with employer match • Flexible Spending Accounts • Life insurance • Disability insurance • Communications allowance • Professional development and career growth opportunities • PCS leave for Active Duty military spouses