Senior Account Manager, Paid Media

🕒 July 2

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BM Digital

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51 - 200 employees

BM Digital is the leading digital marketing firm. Our mission is to inspire people and brands to make an impact by using creativity, media, and innovation. We believe that the best way to achieve that is by fostering a community of inclusion, where every employee has a chance to become their best creative and professional self.

📋 Description

• Manage a portfolio of e-commerce client accounts and act as their primary point of contact • Build and maintain strong client relationships focused on retention and growth • Understand client business models, KPIs, margins, and growth targets • Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels • Lead client calls, performance reviews, and strategic planning sessions • Monitor campaign performance and translate data into clear insights and recommendations • Identify upsell and cross-sell opportunities aligned with client goals • Ensure deliverables are completed on time and meet quality standards • Proactively troubleshoot issues and communicate solutions quickly • Prepare reports, presentations, and strategic roadmaps

🎯 Requirements

• 3+ years experience in account management, client success, or marketing strategy (agency experience preferred) • Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.) • Experience working with e-commerce brands or DTC businesses • Excellent communication and presentation skills • Analytical mindset with ability to interpret performance data • Strong project management and organizational skills • Ability to manage multiple clients and priorities simultaneously • Commercial awareness and results-driven thinking • Proficiency with reporting tools, dashboards, and project management systems • Fluent English