
5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
🔥 19 hours ago
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5001 - 10000 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.
• Cultivate, build, and manage referral-network relationships to generate mortgage business • Identify sales opportunities and refer customers to appropriate BMO colleagues • Develop and execute marketing and sales programs, promotions, and initiatives • Contact referral and origination sources and create local partnerships around home financing solutions • Pursue cross-sell and up-sell opportunities to achieve sales and profitability goals • Expand the referral network and obtain mortgage referrals and originations • Represent BMO at trade shows, conferences, and related events • Serve as a customer advocate throughout mortgage application and processing • Guide customers through mortgage application and processing activities • Partner with branch teams to hand off customers, finalize documentation, and refer non-mortgage needs • Resolve or escalate issues and ensure timely advancement of funds • Provide customer service and identify needs for banking products • Monitor consumer needs, industry trends, best practices, and regulatory requirements • Develop solutions and recommendations based on business strategy and stakeholder needs • Support strategic initiatives with internal and external stakeholders • Conduct independent analysis and resolve strategic issues • Liaise with BMO teams and customers to complete home financing applications • Document customer opportunities, transactions, and issues in internal systems • Analyze data and prepare regular and ad-hoc reports and dashboards • Execute routine service requests and transactions within service-level agreements • Complete transactions in compliance with applicable guidelines and requirements • Make risk-informed decisions aligned with BMO strategy, policies, laws, and regulations
• Typically between 3 - 5 years of relevant experience • Post-secondary degree in related field of study or an equivalent combination of education and experience • Credit qualifications and associated credit knowledge and skills according to credit portfolio requirements and qualification standards, if applicable • In-depth understanding of the mortgage lending process and applicable regulatory requirements • Strong interpersonal, sales, customer service, and negotiation skills • Expert knowledge of self-management and teamwork, personal lending, relationship sales and management • Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management • Strong knowledge of the broader real estate industry and mortgage market • Specialized knowledge from education and/or business experience • In-depth verbal and written communication skills • In-depth collaboration and team skills • In-depth analytical and problem-solving skills • In-depth influence skills • Federal registration with the Nationwide Mortgage Licensing System and Registry required under U.S. regulations • Criminal background review and credit history evaluation required • Restrictions on performing in a real estate agent capacity
• Commission structure • Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Equal employment opportunity • Reasonable accommodations for individuals with disabilities
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