Registered Nurse – Transfer Center Specialist

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

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Bon Secours

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🤝 Non-profit

Healthcare • Non-profit

Bon Secours is a mission-driven, not-for-profit health care organization that emphasizes compassionate, community-focused clinical care and support services. The organization recruits and trains staff for bedside care, patient support, community service, and administration, and highlights workforce development, flexible benefits, and a culture centered on dignity, unity, and service. Bon Secours presents itself as a faith-based/ministry-oriented health system focused on serving patients and communities with an emphasis on employee growth and total rewards.

📋 Description

• Coordinate patient transfer logistics using client-identified workflows to support patient acceptance and bed placement • Identify appropriate level of care, accepting provider, consultation, and access from referral sources • Work with clinicians to communicate accurate clinical presentations, facilitate timely access and bed assignment, and document patient information • Enter accurate and timely data in EHR, telephony, and office systems while protecting PHI • Recommend patient outcomes based on clinical information, preferences, and transferring and receiving facility capabilities • Act as liaison among patients, physicians, hospital staff, client facilities, and outside agencies • Monitor team compliance and performance and support process changes for regulatory and quality initiatives • Apply EMTALA, Ethics and Compliance, quality initiative, and HIPAA knowledge; report risks and operational inefficiencies • Collaborate with providers and healthcare teams to ensure timely acceptance and access to appropriate care • Participate in process improvement, professional development, peer review, data collection, and shared leadership • Perform additional tasks and analysis as directed

🎯 Requirements

• Active Registered Nurse (RN) licensure — Required • Active multistate/compact RN licensure — Required if applicable based on state of residence • Associate Degree of Nursing or diploma (ADN) — Required • 1 year of acute care experience — Required • Maintain active RN licensure within the states where transfer center services are provided • Designated workspace with a locked door meeting HIPAA regulations • Secondary work location meeting HIPAA regulations is encouraged for power outages • Minimum internet speed of 100 Mbps download and 20 Mbps upload at primary and secondary work locations • Proficiency in EHR data entry, telephony systems, and office systems • Knowledge of EMTALA, Ethics and Compliance, quality initiatives, and HIPAA • Microsoft Office tools, including Outlook, MS Teams, Excel, and Word • Ability to review and interpret patient transfer case information • Ability to escalate and inform regarding patient status changes • Ability to record tasks and conversations regarding patient transfers • Critical thinking and clinical decision-making skills • Excellent oral and written communication skills • BSN — Preferred • 3+ years of acute care experience — Preferred • Healthcare contact center experience — Preferred • Epic electronic health record — Preferred • Genesys contact center — Preferred

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical coverage • Dental coverage • Vision coverage • Prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development • Continuing education support