
51 - 200 employees
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
BorderBuddy is a company dedicated to transforming the customs brokerage industry by leveraging advanced technology to simplify and streamline the customs process. Founded over a decade ago, BorderBuddy offers services such as duty calculation, customs brokerage, and car importation, particularly for e-commerce. Their mission focuses on enhancing transparency and efficiency in the customs process, exemplified by their free online calculator for instant duty and tax estimates.
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51 - 200 employees
📦 Logistics
🚗 Transport
🛍️ eCommerce
Logistics • Transport • eCommerce
BorderBuddy is a company dedicated to transforming the customs brokerage industry by leveraging advanced technology to simplify and streamline the customs process. Founded over a decade ago, BorderBuddy offers services such as duty calculation, customs brokerage, and car importation, particularly for e-commerce. Their mission focuses on enhancing transparency and efficiency in the customs process, exemplified by their free online calculator for instant duty and tax estimates.
• Process and submit customs entries accurately and in a timely manner • Review documentation for completeness and compliance with US Customs regulations • Communicate with clients, carriers, and brokers to resolve issues and facilitate timely shipment clearance • Maintain up-to-date records in internal systems and client databases • Help identify process improvements to manage volume efficiently • Provide administrative support and assist with additional operational tasks as needed • Coordinate and file required documentation for Partner Government Agencies, including the FDA, to ensure regulatory compliance and timely clearance • Work a standard 40-hour schedule with potential additional hours and overtime as needed for 24/7/365 operations
• 2+ years of experience in customs brokerage, logistics, or ecommerce operations (preferred) • Familiarity with US Customs procedures and entry types, including Section 321, informal, and formal entries • Strong attention to detail and high data accuracy • Excellent written and verbal communication skills • Ability to prioritize and manage competing deadlines in a remote setting • Tech-savvy and comfortable using brokerage or logistics platforms and Excel/Google Sheets • Proficiency in English is required • Knowledge of Spanish is considered an asset • Exceptional problem-solving skills and ability to work well under pressure • Excellent interpersonal and customer service skills • Strong organizational skills, flexibility, and reliability • Proficiency with computers and software • Detail-oriented, resourceful, and eager to learn • Must be a team player • Candidates must reside and work from within the United States
• Health & dental benefits • RRSP contribution • Tuition reimbursement programs • Professional training • Paid time off • Relaxed work atmosphere • Supportive work environment • IT equipment required to complete tasks provided • Competitive compensation package
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