Field Service Engineer, Digital Radiography

Job not on LinkedIn

🔥 0 minutes ago

🦀 Maryland, Virginia, +1 more states – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

💵 $95k - $115k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Boston Imaging - A Samsung Company

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51 - 200 employees

Founded 2022

🏥 Healthcare

💼 Consulting

📦 Logistics

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Boston Imaging - A Samsung Company is a healthcare technology provider and imaging equipment brand offering a broad portfolio of diagnostic imaging hardware and software. It supplies ultrasound systems, digital radiography units, and computed tomography (CT) solutions—including mobile CT and retrofit systems—along with healthcare IT, AI-enabled imaging tools, and support services for hospitals, clinics, and specialty practices. The company focuses on clinical imaging hardware, workflow solutions, and advanced imaging features that improve diagnostic confidence and patient care.

📋 Description

• Perform installation, calibration, corrective repair, preventive maintenance, and decommissioning of digital radiography equipment and systems • Execute scheduled preventive maintenance and document service events, tests, and corrective maintenance • Prepare for and coordinate installation and deployment, including electrical, mechanical, gas, pneumatic, software, networking, and data-system integration • Prepare periodic maintenance instructions • Perform safety inspections and performance assurance • Assess equipment compliance with HIPAA storage and security policies • Enter documentation into the centralized maintenance management system • Maintain system function, configuration, and support documentation • Ensure compliance with applicable federal, state, and local rules and regulations • Coordinate performance assessments and preventive maintenance with dealers and independent service vendors • Review repair and maintenance outcomes and recommend changes to schedules, procedures, or documentation • Analyze and correct equipment malfunctions using diagrams, test equipment, component replacement, software adjustments, network restoration, and calibration • Perform or coordinate medical/imaging equipment safety remediation • Investigate patient and employee incidents or accidents involving equipment, document findings, and report as required • Coordinate equipment decommissioning according to established policies • Assist with staff in-service education and cross-train new employees • Develop and implement a professional growth plan • Maintain current knowledge of advancing technology through required Samsung NeuroLogica training • Perform miscellaneous duties as directed • Operate primarily across Maryland, Virginia, Washington, DC, and West Virginia, with occasional travel elsewhere • Report under the general supervision of the Regional Field Service Engineer Manager

🎯 Requirements

• Associate degree in Electronics, Telecommunications, Computer Networking, or another related discipline, or equivalent experience preferred • Technical training and at least 2 years of hands-on experience servicing medical equipment • Experience with CT and imaging is a plus • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking • Fluent English verbal and written communication skills • Budget, expense, and resource management experience • Ability to assemble facts from various areas, analyze data, and provide informed recommendations to management • Proficiency with MS Office, including Excel, Word, and PowerPoint; Outlook, Internet Explorer, and Google Chrome • Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable • High attention to detail • Ability to organize and prioritize tasks • Ability to function within and support a team environment • Dependable and punctual • Ability to meet accuracy and productivity goals • Good problem-solving and decision-making skills • Valid driver's license and satisfactory driving record • Willingness to travel internationally, overnight, and on weekends; 75% travel required • Background and drug testing required pre- and post-employment • Ability to regularly lift or move up to 25 pounds and frequently lift or move up to 50 pounds • Ability to stand for 8–15 hours over multiple days and sit or drive for long periods while traveling • Ability to work around x-ray devices, chemicals, airborne particles, outdoor weather, and extreme temperatures • Ability to use dose-monitoring equipment when interacting with x-ray devices

🏖️ Benefits

• Medical insurance through Blue Cross Blue Shield: 5 PPO plans with up to 95% employer contribution • Dental insurance through Blue Cross Blue Shield: 2 PPO plans with up to 80% employer contribution • Vision insurance: 100% company paid • Short-term and long-term disability insurance, life insurance, and AD&D: 100% company paid • 401(k) retirement plan with 100% company match up to 5% • Tax-deferred health care savings programs • Accident insurance • Critical illness insurance • Hospital indemnity insurance • Pet insurance • Legal insurance • Identity theft protection • Generous paid time off • Tuition reimbursement

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