Director, UX Designer – User Experience

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Bounteous

501 - 1000 employees

Founded 2003

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2021-08

Consulting • Healthcare • Marketing

Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.

📋 Description

• Define and lead UX and experience design strategies aligned with customer needs and business objectives • Translate complex business requirements, customer insights, and technical constraints into intuitive user experiences • Lead development of user journeys, experience maps, information architecture, user flows, wireframes, prototypes, and interaction designs • Establish experience principles and design frameworks across digital channels • Guide teams through discovery, ideation, concept development, prototyping, validation, and implementation • Provide creative and strategic direction across multiple UX initiatives and client engagements • Lead and mentor UX designers, interaction designers, information architects, and other experience design professionals • Conduct design reviews and provide actionable feedback • Establish and promote UX methodologies, standards, tools, and best practices • Partner with research and strategy teams to define research objectives and incorporate customer insights • Facilitate customer interviews, stakeholder workshops, usability testing, and collaborative design sessions • Serve as a senior UX advisor to client executives, product leaders, and business and technology stakeholders • Lead client workshops, design presentations, experience reviews, and strategic discussions • Build stakeholder alignment and trusted client relationships • Partner with Product Management, Strategy, Engineering, Data, Content, Analytics, and Marketing teams • Ensure experience strategies are translated into implementation-ready designs • Collaborate with engineering teams throughout development and support agile product teams through planning, design, development, testing, and launch • Advocate for scalable design systems and reusable experience patterns • Provide strategic direction for enterprise design systems, component libraries, and experience standards • Champion inclusive and accessible design using WCAG and relevant accessibility standards • Explore AI and Generative AI opportunities for customer experiences and design processes • Guide design of AI-enabled experiences, conversational interfaces, intelligent personalization, and emerging interaction models • Partner with account and business development teams to identify UX opportunities • Contribute to proposals, RFP responses, pitches, estimations, and client presentations • Support development of UX offerings, methodologies, frameworks, and thought leadership

🎯 Requirements

• 10–15+ years of experience in UX Design, Interaction Design, Experience Design, Product Design, or related disciplines, including significant design leadership experience • Proven experience leading UX strategy and design for large-scale digital products, platforms, or enterprise transformation programs • Strong portfolio demonstrating expertise in UX strategy, interaction design, information architecture, prototyping, and customer-centered design • Demonstrated experience managing and mentoring senior designers and multidisciplinary design teams • Strong understanding of design thinking, user-centered design, usability, accessibility, responsive design, and design systems • Experience working closely with product, engineering, strategy, research, and business teams • Strong proficiency with modern design and prototyping tools, particularly Figma and FigJam • Experience presenting design strategy and recommendations to senior and executive-level stakeholders • Strong facilitation, storytelling, communication, and stakeholder-management skills • Ability to operate effectively across multiple engagements in a fast-paced consulting or enterprise environment • Experience within digital consulting, design consulting, digital agencies, or professional services organizations • Experience designing enterprise-scale web, mobile, commerce, healthcare, or customer experience platforms • Strong understanding of WCAG and accessibility best practices • Experience building or governing enterprise design systems • Familiarity with personalization, analytics, experimentation, and data-driven experience optimization • Experience designing AI-powered or conversational experiences • Bachelor's or Master's degree in Interaction Design, HCI, UX Design, Graphic Design, Human Factors, or a related discipline

🏖️ Benefits

• Equal opportunity employer • Willingness to sponsor eligible candidates for employment visas

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