Bilingual AI Cloud Solution Architect – Copilot, Agents

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

Consulting • Marketing

BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.

📋 Description

• Drive customer adoption and sustained usage of Microsoft 365 Copilot, AI agents, and related solutions, with accountability for measurable consumption and business outcomes • Advise customers and partners on Microsoft 365 Copilot, Copilot Studio, AI agents, and related cloud technologies • Help customers design, deploy, configure, and operationalize AI solutions aligned with business objectives and adoption goals • Lead technical engagements addressing identity, security, compliance, governance, data access, licensing, and platform readiness barriers • Advise on AI readiness, data security, oversharing controls, compliance, governance, and responsible AI practices • Develop AI adoption and change-management strategies covering executive sponsorship, target-user groups, communications, training, and adoption activities • Help customers progress from foundational AI usage to advanced, high-impact use cases and power-user behaviors • Coordinate with partner organizations and delivery resources to accelerate AI deployment, activation, adoption, and ongoing consumption • Engage business and technical decision-makers to connect AI usage with measurable business value, ROI, and organizational outcomes • Present usage insights, adoption trends, and business impact to customer stakeholders and executive audiences • Manage usage and adoption milestones through completion across assigned customer accounts • Serve as a key point of contact among customers, partners, account teams, and internal stakeholders throughout the AI adoption journey • Lead and motivate technical communities while collaborating across diverse customer and stakeholder groups • Identify adoption patterns, technical blockers, customer feedback, and success stories to support continuous improvement • Analyze usage, adoption, and business-outcome signals to identify opportunities for expanded AI adoption and additional solutions • Collaborate with account teams, specialists, and partners to support customer expansion, renewal strength, and consumption-led growth • Continuously develop expertise as AI technologies, customer needs, and business priorities evolve

🎯 Requirements

• Fluency in English and Spanish, including strong professional written and verbal communication skills in both languages • Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, plus 7 to 9 years of relevant experience, or equivalent practical experience • Relevant experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, or consulting • At least 2 years of experience in an enterprise customer-facing role, including internal and external stakeholder management and communication • At least 2 years of experience delivering customer-facing technical projects • At least 2 years of experience working with Microsoft 365 and cloud platforms • Hands-on experience deploying and driving adoption of Microsoft 365 Copilot, including Copilot Control System, adoption and change management, and Copilot Analytics • Deep technical expertise in Microsoft security and compliance technologies, including Microsoft Entra, Conditional Access, identity governance, Microsoft Purview, sensitivity labels, Data Loss Prevention, DSPM for AI, and SharePoint Advanced Management • Experience building and governing AI agents with Copilot Studio, including applying a register, govern, and protect model • Strong written and verbal communication skills, ability to collaborate across global teams, and ability to produce high-quality documentation • At least two of the following certifications: MS-102, SC-401, AB-900, AB-100, AB-730

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities