Utilization Review Specialist

🔥 2 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Bradford Health Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1977

🏥 Healthcare

🧘 Wellness

🤝 Non-profit

Healthcare • Wellness • Non-profit

Bradford Health Services is a leading provider of addiction treatment programs, offering a wide range of services to support individuals in their recovery journey. With facilities across the Southeast, they provide inpatient and outpatient rehabilitation, detox services, and various specialty programs tailored to meet the unique needs of their patients. Their commitment to affordable, evidence-based treatment ensures that individuals can access the support they need to reclaim their lives from addiction.

📋 Description

• Complete admission, precertification, concurrent, continued-stay, step-down, and retrospective reviews in accordance with payer requirements and departmental workflows. • Obtain, document, and monitor authorizations across the continuum of care. • Review medical records and collaborate with treatment teams to obtain complete, accurate, and timely clinical information supporting medical necessity and requested levels of care. • Present clinical information to payer representatives using applicable medical-necessity criteria and payer guidelines. • Maintain accurate authorization records in electronic medical records, payer portals, tracking systems, and other designated applications. • Monitor caseloads and authorization deadlines daily; complete follow-up and escalate unresolved barriers before reimbursement is at risk. • Identify clinical documentation gaps or inconsistencies and communicate specific needs to appropriate clinicians, providers, or leaders. • Coordinate with clinical and case-management teams regarding transitions, discharge planning, changes in level of care, and timely payer notification. • Escalate cases requiring peer-to-peer review, reconsideration, appeal, or leadership intervention. • Prepare case summaries and supporting documentation for peer reviews, appeals, and payer escalations. • Review payer correspondence and adverse determinations, communicate outcomes, and complete follow-up. • Participate in denial review, root-cause analysis, quality audits, training, and performance-improvement initiatives. • Follow utilization review policies, workflows, escalation pathways, and documentation requirements across assigned facilities and states. • Maintain working knowledge of payer policies, authorization requirements, medical-necessity criteria, regulatory standards, and service-line requirements. • Collaborate with Utilization Review leadership, Centralized Admissions, Clinical Directors, clinical teams, facility leadership, Patient Financial Services, Billing, Compliance, and Revenue Cycle partners. • Protect patient privacy and ensure compliance with HIPAA, 42 CFR Part 2, payer requirements, accreditation standards, and organizational policies. • Perform other duties supporting Utilization Review and Revenue Cycle objectives.

🎯 Requirements

• High school diploma or equivalent required. • Minimum 2 years of experience in behavioral healthcare, substance use disorder treatment, utilization review, managed care, insurance authorization, case management, revenue cycle, or a closely related function. • Behavioral Health and/or Substance Use Disorder experience required. • Working knowledge of insurance authorization processes, including precertification, concurrent review, continued-stay review, authorization tracking, and payer follow-up. • Ability to interpret clinical documentation and clearly communicate symptoms, functional impairment, risk factors, treatment needs, progress, and barriers to discharge. • Demonstrated ability to manage multiple cases, payer deadlines, and competing priorities with accuracy and appropriate escalation. • Strong verbal and written communication skills, professional judgment, attention to detail, and commitment to patient confidentiality. • Working knowledge of HIPAA and 42 CFR Part 2 requirements. • Relevant college coursework, professional certification, or equivalent directly related experience strongly preferred. • Bachelor's degree in a related healthcare discipline preferred. • Knowledge of ASAM Criteria preferred. • Experience with residential, inpatient, partial hospitalization, intensive outpatient, and outpatient levels of care preferred. • Experience with commercial insurance, Medicare, Medicaid, Managed Medicaid, TRICARE, Veterans Affairs, or other managed-care payers preferred. • Experience preparing cases for peer-to-peer reviews, reconsiderations, retrospective reviews, and clinical appeals preferred. • Active clinical license or relevant certification, such as RN, LPN/LVN, LMSW, LPC, CADC, LADAC, CCM, or an equivalent credential, preferred but not required. • Experience with enterprise electronic medical record systems, payer portals, and Microsoft Office applications preferred.

🏖️ Benefits

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. • Expanded Coverage – Options for domestic partners and a wider network of in-network providers. • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more. • Student Loan Repayment – Available for nurses and therapists. • Retirement Benefits – 401(k) plan through Voya to help employees plan for the future. • Generous PTO – A robust paid time off policy to support work-life balance. • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. • Great Place to Work® Certification. • Supportive and rewarding workplace.

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