Supervisor, Field Service – Southeast Region

🔥 14 hours ago

🐊 Florida, Tennessee – Remote

🐊 Florida – Remote 🎸 Tennessee – Remote

💵 $70k - $98.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Breg

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

💰 Series unknown on 2006-02

Healthcare • Consulting • Manufacturing

Breg is a medical device company that designs, manufactures, and supplies orthopedic braces, immobilizers, cold therapy systems, walking boots, and other durable medical equipment to support joint rehabilitation, postoperative care, and mobility. The company serves healthcare providers with DME programs and business solutions while also supporting patients through retail channels, patient service centers, and a broad product catalog covering knee, hip, shoulder, spine, foot and ankle, and related accessories.

📋 Description

• Lead, coach, mentor, and develop Field Service Representatives and Patient Service Representatives • Conduct field ride-alongs and site visits to observe workflows, technical proficiency, and performance • Manage daily scheduling and staffing coverage for customer sites and service routes • Monitor productivity, quality, compliance, reports, audits, and field evaluations; implement corrective actions • Support recruiting, hiring, onboarding, training, development, and performance management • Create onboarding plans and evaluate training programs • Conduct one-on-ones, team meetings, and territory performance calls • Perform administrative tasks related to timekeeping, pay, performance, and policy administration • Ensure competency in brace fitting, product education, and patient communication • Enforce service policies, clinical protocols, manufacturer guidelines, HIPAA, FDA requirements, and Breg SOPs • Educate team members, healthcare providers, and customers on products, workflows, service expectations, and inventory practices • Provide hands-on service coverage, including measuring, fitting, troubleshooting, and supporting standard and custom orthopedic bracing solutions • Train staff and customers on Breg Vision and Breg Claims System (BCS) • Onboard and offboard SNB accounts • Manage inventory and claims processes, including documentation, claim scrubbing, par levels, cycle counts, replenishment, returns, and shrink reduction • Collaborate with Area Manager, Field Services, Sales Teams, Billing, Solutions Teams, and other stakeholders on process improvements • Analyze KPI and performance data, prepare operational reports, identify gaps, and implement action plans • Build relationships with Sales Teams, physicians, clinical staff, office management, and customer accounts • Resolve escalated service concerns and workflow gaps • Conduct onsite visits to key accounts • Promote Breg’s culture, accountability, recognition, and continuous improvement

🎯 Requirements

• Associate’s degree in a healthcare-related field required; experience may be considered in lieu of education • Minimum 5 years of hands-on experience in orthotics, athletic training, sports medicine, durable medical equipment (DME), or patient care • Minimum 1 year of experience leading and/or managing teams in a field-based, clinical, operational, or healthcare environment, including remote and in-office staff across multiple locations and time zones • Minimum 2 years of experience with standard workflows and procedures in orthopedic clinics or physician offices • Holds and maintains applicable certification or licensure such as ABC Certified Fitter-orthotics (CFo), BOC, Athletic Training licensure, or Orthopaedic Technologist Certification • Previous experience in Durable Medical Equipment (DME) • Proficient in orthopedic bracing and supply products and applicable utilization procedures • Computer proficiency with web browsers/internet search, Microsoft Outlook, Word, Excel, PowerPoint, and Teams • Ability to learn new software and systems • Flexible schedule, including nights and weekends as needed • Willingness to travel up to 50%, including regional travel by personal vehicle and domestic air travel • Ability to undertake out-of-town travel and overnight stays up to 5 days at a time • Ability to provide regional coverage for absences and staffing vacancies, including short-notice out-of-state travel • Valid driver’s license, acceptable motor vehicle record, and current automobile insurance • May need to satisfy screening, identity verification, and third-party credentialing requirements • Applicants must be currently authorized to work in the United States on a full-time basis • Breg will not sponsor applicants for work visas

🏖️ Benefits

• Medical, dental, vision, disability, and life insurance, effective the first of the month after hire • Paid Time Off (PTO) • Company-paid holidays • Opportunities for professional advancement • Equal Employment Opportunity and diverse, inclusive workplace • Drug Free work environment • Bonus eligibility may apply