Office Supervisor

🔥 23 minutes ago

🇺🇸 United States – Remote

💵 $21 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Copart

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Copart is a global leader in online car auctions, headquartered in Dallas, Texas. The company specializes in connecting buyers and sellers of vehicles through its innovative VB3 technology platform. Founded in 1982, Copart provides a premier destination for the resale and remarketing of vehicles, which range from salvage to like-new conditions. With operations in multiple countries, it serves a diverse client base, including insurance companies and car dealerships, offering a fully online auto auction experience.

📋 Description

• Lead a team of remote office staff in the Bluecar Fleet MD/HD to achieve customer service goals and ensure Copart processes are implemented and followed • Facilitate the Copart experience for customers by implementing and maintaining best practices meeting company policy, quality, and service expectations • Work directly with peer managers to execute and propel the GCFR platform • Work scheduled hours of 10a–7p CST, with required overtime as needed • Hire, train, develop, and motivate staff members • Audit calls to drive customer service • Audit system files to drive productivity and quality • Report on and audit first-call resolution • Manage day-to-day needs of supervised positions • Ensure team performance meets company standards • Provide direction regarding duties and goals • Manage employee scheduling and attendance • Conduct timely employee performance reviews • Coach employees to foster transparent communication • Complete job tasks for supervised positions • Lead the team to meet or exceed business goals • Plan and lead virtual team meetings • Handle employee and customer service issues • Travel occasionally as needed • Perform other duties as assigned

🎯 Requirements

• High School Degree (GED), some college preferred • Three (3) years office management or equivalent experience • Computer Proficiency (MS Office Suite) • Excellent communication skills -- verbal and written • Excellent customer service skills • Ability to hire, train and develop employees • Typing at least 45 Words Per Minute • Basic 10 Key proficiency • Ability to multitask in a fast-paced environment • Ability to manage expenses with basic accounting and inventory management skills • Ability to work in a fast-paced environment • Managing multiple processes for employees • Conflict management skills • Valid Driver's license • Ability to travel as needed • Ability to respond to alarm calls as needed • Bilingual skill a plus

🏖️ Benefits

• Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program • 10 Vacation days per year • 7 Paid Company Holidays • Life and AD&D Insurance • Along with many other employee benefits