SAP BTP Platform Engineer

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

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BridgePhase

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BridgePhase is specializes in designing, building, and implementing digital services to advance the mission of the Federal Government. The company focuses on harnessing AI, automation, and data to improve organizational performance and solve complex problems. Additionally, BridgePhase offers expertise in cloud platforms, user experience design, and digital transformation, aiming to modernize and streamline processes for their clients while fostering an environment for innovation and collaboration.

📋 Description

• Own day-to-day operations, reliability, availability, and performance of SAP BTP services across multiple environments • Serve as primary technical resource and escalation point for platform operations • Maintain visibility into BTP services, subaccounts, directories, entitlements, global account configurations, and dependencies • Establish operational standards, configuration baselines, change management procedures, and governance policies • Monitor platform health, service availability, performance metrics, integration throughput, and error rates • Manage SLAs, identify operational risks, and implement reliability improvements • Lead incident response, troubleshooting, and root cause analysis for outages, degradations, and integration issues • Develop and validate business continuity and disaster recovery plans, runbooks, and incident procedures • Plan, coordinate, test, and execute platform upgrades, patches, and maintenance • Evaluate SAP security advisories, release notes, and patches; prioritize remediation • Coordinate pre-production validation, regression testing, and deployment readiness • Operate and maintain platform extensions, access controls, monitoring, performance, and compliance • Support Cloud Foundry, Kubernetes, APIs, identity management, and enterprise service integrations • Collaborate with Enterprise Architecture, ISSOs, Compliance, Engineering, and Business teams • Participate in change advisory boards, incident reviews, and operational governance • Communicate service health, technical risks, upgrades, and compliance status to stakeholders • Maintain technical documentation, procedures, and best practices; mentor platform engineers • Participate in on-call rotation and respond to critical production incidents

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience • 5+ years of hands-on experience operating SAP Business Technology Platform (BTP) across multiple service categories and environments, or comparable large-scale enterprise cloud platforms • Experience supporting cloud infrastructure and platform services within a FedRAMP-authorized or equivalent federally secured environment • Experience managing highly scalable, enterprise-level, multi-tenant, microservices-based platforms and services • Strong understanding of cloud-native architectures, including Cloud Foundry and Kubernetes fundamentals • Experience managing platform security, identity and access management, configuration baselines, and compliance documentation • Knowledge of SAP BTP security and identity services, including XSUAA, IAS, role collections, trust configurations, and access reviews • Experience with ITSM processes, including incident, change, problem management, and change advisory board procedures • Familiarity with ServiceNow or comparable enterprise service management tools • Experience owning production services, managing SLAs, monitoring platform performance, and leading incident response and resolution • Working knowledge of cloud networking, API routing, service endpoints, encryption in transit, and cloud connectivity • Understanding of identity federation, OAuth 2.0, SAML, and zero-trust security principles • Familiarity with API governance, event-driven architectures, and service dependency management • Experience implementing and maintaining monitoring, alerting, and observability solutions • Strong troubleshooting and root cause analysis skills • Experience supporting platform upgrades, patch management, release coordination, and production change control • Excellent written and verbal communication skills • Strong organizational and problem-solving skills • Ability to participate in an on-call rotation • Must be a U.S. citizen and hold only U.S. citizenship

🏖️ Benefits

• Competitive compensation that reflects your skills and impact • Multiple bonus programs rewarding performance, company growth, and employee referrals • Flexible PTO with 20 days to use when you need them • All federal holidays paid • 7 paid sick days • 100% paid parental leave • 401(k) with 6% match and no vesting period • Top-tier medical, dental, and vision plans with low out-of-pocket costs • Short- and long-term disability and life insurance included • Pet insurance • Annual professional development budget for training, certifications, and conferences • Two paid community service days • Social pod budget to connect with teammates wherever you live

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