IT Telecommunications Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $30 - $35 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Bridgeview Eye Partners

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Bridgeview Eye Partners is a physician-led management services organization that partners with independent eye care practices to deliver full-scope, integrated eye care. It offers administrative support, strategic growth resources, financial backing, and access to ambulatory surgery centers and provider networks while preserving each practice's brand and clinical autonomy. Headquartered in Wabash, Indiana, Bridgeview focuses on improving patient outcomes and operational efficiency across rural and urban communities.

📋 Description

• Manage a comprehensive, site-by-site inventory of circuits, carriers, phone numbers, VoIP services, devices, contracts, costs, and service status • Review, reconcile, and approve telecommunications invoices and identify opportunities to reduce unnecessary costs • Serve as the primary operational contact for telecommunications carriers and service providers • Manage issues, installations, commitments, and escalations through completion • Coordinate telecommunications projects, including circuit consolidation, new circuit installations, carrier transitions, VoIP migrations, and legacy service disconnects • Manage telecommunications services from order through disconnect • Troubleshoot telecom-related outages and connectivity issues with vendors and internal IT teams • Communicate outage status, business impact, and updates to internal stakeholders and leadership • Manage day-to-day VoIP administration, including users, extensions, phone numbers, devices, voicemail, fax, call routing, queues, licensing, and connectivity • Support telecommunications-related employee and device onboarding and offboarding • Maintain phone and voicemail systems and provide user support and training • Serve as an escalation point for telecom, voice, circuit, and connectivity issues • Maintain accurate telecommunications documentation • Support telecommunications integration for acquisitions, including service discovery, number porting, equipment requirements, VoIP migration, cutover coordination, and retirement of legacy services • Develop reports and dashboards for budgeting, forecasting, cost management, and project tracking • Manage projects while maintaining established budgets and schedules • Improve processes, performance, service reliability, and telecommunications efficiency

🎯 Requirements

• High school diploma or GED • 2–4 years of experience supporting telecommunications environments, including VoIP, carrier circuits, telecom expense management, vendor coordination, and/or multi-site implementations • Strong proficiency in Microsoft Excel • Strong analytical, organizational, and communication skills • Ability to manage multiple priorities while maintaining accuracy and attention to detail • Equivalent education and work experience will be considered • Preferred: Bachelor's degree in Information Technology or a related field • Experience coordinating circuit installations, carrier migrations, number porting, and service disconnects • Experience with Power BI or similar reporting tools • Familiarity with telecommunications carriers, billing structures, and contracts • Prior experience with RingCentral

🏖️ Benefits

• Discretionary performance-based bonus opportunity • Paid Time Off (PTO) • Holiday Pay • 2 Floating Holidays • Medical Insurance • Dental Insurance • Vision Insurance • 401(k)