Software, AI Architect

Job not on LinkedIn

🔥 11 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🤖 AI Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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brightfin

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

Fintech • Enterprise • SaaS

brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.

📋 Description

• Own the end-to-end technical architecture of brightfin's product suite and standalone SaaS products • Set engineering standards for quality, scalability, and reliability • Define brightfin's AI strategy and roadmap and prioritize initiatives by measurable customer or business outcomes • Design and build AI-native capabilities, including embedded agentic features • Own model selection, orchestration, prompt and agent architecture, and AI evaluation pipelines • Build and operate the AI-driven development lifecycle and engineering tooling • Own AI infrastructure, model and vendor evaluation, data handling, access management, guardrails, and integration standards • Partner with People & Culture and the AI Champions network on security-first AI systems • Prototype, ship, and prove architecture and AI initiatives as an individual owner in year one • Build the case for and recruit a team once initiatives are ready to scale • Partner with the Chief Product & AI Officer and executive team on architecture and AI investment decisions • Report initiatives using clear metrics and honest status

🎯 Requirements

• 8+ years in software engineering or architecture, with direct hands-on experience designing and shipping production systems at scale • 3+ years leading or contributing to teams within AI-native organizations • Deep experience with LLMs, RAG, agentic-native system design, and multi-agent architectures • Hands-on software architecture experience owning and evolving a production platform • Hands-on AI architecture experience designing and operating LLM-based tooling, agentic workflows, and AI-native product capability in production • Direct experience operating in the ServiceNow ecosystem; ideally architecting ServiceNow applications directly • Experience standing up an initiative, system, or function without an existing team or playbook • Comfortable operating as an individual contributor and later hiring and leading a team • Deep engineering fluency, including writing and reviewing code and understanding architecture trade-offs • Working knowledge of security, data governance, and enterprise, federal, and international platform guardrails • Clear executive-level technical communication • Bachelor's degree in computer science, engineering, or a related field, or equivalent professional experience • Candidates are subject to a background check • Must adhere to brightfin’s Information Security and Privacy policies and procedures • US-based work authorization/location requirement

🏖️ Benefits

• Comprehensive health, dental and vision benefits package • Paid time off • 401K with employer match • Remote-first work arrangement • Work-life balance emphasis