Employee Services Coordinator

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🔥 0 minutes ago

⛰️ Colorado, Massachusetts – Remote

⛰️ Colorado – Remote 🍂 Massachusetts – Remote

💵 $20 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Bright Horizons UK

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

Bright Horizons UK is a leading provider of childcare services with approximately 300 nurseries and preschools throughout the UK. They are dedicated to supporting families by offering a range of solutions to help balance work and family life. With a focus on early years development, Bright Horizons UK provides bespoke curriculums tailored to inspire a lifelong love of learning in children. They also offer guidance on childcare funding options and support for special educational needs and disabilities (SEND). Additionally, the organization is committed to creating a nurturing environment where children can thrive, supported by skilled and caring professionals.

📋 Description

• Audit and process tuition reimbursement applications for EdAssist clients • Act as an independent reviewer to ensure policy compliance • Follow the tuition policies of corporate clients • Proof grades and receipts against submissions and client requirements • Ensure appropriate tuition discounts are applied to invoices before payment submission • Process CRM cases and help tickets submitted by employees

🎯 Requirements

• Minimum 2 years of customer service experience • Auditing experience preferred • BS/BA degree preferred • High level of computer proficiency • Strong interpersonal, verbal, and written communication skills • Strong attention to detail • Ability to learn and use proprietary software and reporting tools • Ability to work in a fast-paced, highly dynamic environment • Must be authorized to work without employer-sponsored employment authorization or visa • Monday–Friday, 4:00pm–8:00pm EST part-time schedule • Flexibility to increase to 40 hours per week during peak season

🏖️ Benefits

• Medical, dental, and vision insurance • Paid vacation, sick, holiday, and parental bonding leave • 401(k) retirement plan • Long-term and short-term disability insurance • Life insurance • Money-saving discounts and financial planning tools • Tuition assistance and education coaching • Caregiving support and resources for the children and adults in your family • Collaborative environments • Career growth support • Personal well-being support