BRYTER
201 - 500 employees
📋 Compliance
☁️ SaaS
Legal • Compliance • SaaS
BRYTER is a no-code platform that empowers legal and compliance teams to leverage AI for efficient workflow automation. The company provides tools for AI-powered contract review, document automation, data extraction, and compliance management. With solutions tailored for law firms and corporate legal departments, BRYTER helps automate and streamline legal processes, reducing time spent on repetitive tasks by up to 90% and improving overall productivity. Their platform is customizable and integrates seamlessly with existing systems, offering a comprehensive solution for legal innovation and regulatory compliance challenges.
Customer Success Manager – AI
🕒 March 20
🗣️🇩🇪 German Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
BRYTER
201 - 500 employees
📋 Compliance
☁️ SaaS
Legal • Compliance • SaaS
BRYTER is a no-code platform that empowers legal and compliance teams to leverage AI for efficient workflow automation. The company provides tools for AI-powered contract review, document automation, data extraction, and compliance management. With solutions tailored for law firms and corporate legal departments, BRYTER helps automate and streamline legal processes, reducing time spent on repetitive tasks by up to 90% and improving overall productivity. Their platform is customizable and integrates seamlessly with existing systems, offering a comprehensive solution for legal innovation and regulatory compliance challenges.
📋 Description
• Become an expert of our AI Workflow platform and be comfortable explaining technical concepts to a non-technical audience • Providing first-line technical support to self-serve customers • Developing and maintaining Help Center content, documentation, and support formats • Tracking product usage and defining metrics to assess customer success • Diagnose, identify, and troubleshoot issues, escalating situations to Engineering teams if necessary
🎯 Requirements
• Highly fluent (or native) German speaker • Highly fluent English speaker • 3+ years of experience in a technical support or customer success role • Previous work in SaaS or AI • Strong communication skills to explain technical issues to both engineering and non‑technical stakeholders • Previous experience creating customer-facing documentation or video tutorials • Proficiency with support tools such as Intercom or Zendesk • Comfortable working in a fast-paced, dynamic startup environment
🏖️ Benefits
• 30 vacation days • Pension • Generous Work From Home Allowance • Paid parental leave
Apply NowSimilar Jobs
🕒 March 20
Customer Success Manager driving software adoption and sustainable waste operations for circular economy at Resourcify. Collaborates with teams to craft customer development plans and ensures efficient software use.
🗣️🇩🇪 German Required
🕒 March 20
Sobi - Swedish Orphan Biovitrum AB (publ)
1001 - 5000
🧬 Biotechnology
💊 Pharmaceuticals
⚕️ Healthcare Insurance
Global Omnichannel Customer Engagement Lead responsible for digital engagement strategies in EU and International Regions. Collaborating across teams to enhance brand engagement and customer experience across channels.
🕒 March 18
Customer Success Manager at Refluenced managing brand campaigns from onboarding to reporting. Ensuring optimal platform usage and strategic growth for client campaigns.
🗣️🇩🇪 German Required
🕒 March 18
Sales Manager specializing in CRM systems and client success for diverse industries. Collaborating and driving projects from Germany or remotely to provide dynamic sales solutions.
🗣️🇩🇪 German Required
🕒 March 14
Regional Manager at Megaport directing Customer Success Managers in enhancing customer satisfaction and retention. Collaborating with sales and tech teams to drive growth in a global cloud services leader.
