Manager, Clinical Services – Medical Group

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.

📋 Description

• Manage Operation Integration Specialists (OIS) in administrative and clinical practice transformation programs and alternative payment models • Educate the OIS team on elements, measures, tasks, and tools supporting practice transformation functions and activities • Provide leadership, motivation, and guidance to keep projects moving toward successful completion • Maintain working knowledge of care models, data elements, tools, and resources • Liaise between the OIS team and population health teams, monitoring and escalating issues, challenges, barriers, and successes • Manage OIS team activities, including rounding schedules, communications, issue resolution, provider onboarding workflows, and government reporting requirements • Develop and maintain team plans covering resources, tasks, timelines, program requirements, and government deadlines • Support providers and care teams in implementing process and quality improvement activities and workflows • Educate and communicate with providers as the primary resource for alternative payment practice transformation programs • Manage collection, analysis, translation, and reporting of quality and performance metrics • Collaborate with data analytics and EPIC EHR teams to obtain actionable information for improving patient care, population health, and cost of care • Direct collection, tracking, analysis, and reporting of practice demographics and transformation activities • Attend required training, education, and learning events • Serve as subject matter expert on government alternative payment models • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Healthcare Administration or nursing-related field • Master's degree in Healthcare Administration or nursing-related field preferred • 5 years of experience in an ambulatory healthcare setting, preferably in a leadership role in a highly matrixed organization • Subject Matter Expert in physician practice operations and practice transformation activities • Strong analytical skills • Ability to manage multiple simultaneous projects • Ability to work independently and proactively in a stressful medical environment • Attention to detail and accuracy • Ability to manage time, priorities, and resources • Strong verbal, written, and interpersonal skills with ability to adapt communication style to engage target audience • Experience and working knowledge of Microsoft Office Word, Excel, and PowerPoint • Ability to travel locally and regionally • Ability to plan, hold, and facilitate meetings and networking events • Working knowledge of EHRs, preferably EPIC • Working knowledge and familiarization with process improvement models such as PDSA, A3, CQI, Lean, and Six Sigma • Ability to travel up to 10% per year

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support