VP of Supply

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

👻 Ghost score 24%

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Logo of Burq

Burq

11 - 50 employees

🍽️ Food & Beverage

🏥 Healthcare

🏗️ Construction

💰 Pre Seed Round on 2021-06

Food & Beverage • Healthcare • Construction

Burq is a comprehensive delivery platform that enables businesses across various industries, including e-commerce, food, floral, health & wellness, and construction, to offer on-demand delivery services. By integrating with Burq, companies can connect seamlessly with multiple delivery providers, allowing them to scale quickly to new markets and improve customer satisfaction with same-day and efficient delivery options. Burq also provides advanced tracking technology and does not charge commissions, ensuring optimal delivery solutions for businesses. With a focus on easy integration and a broad network of delivery providers, Burq empowers businesses to offer reliable delivery services without the need to build their own infrastructure.

📋 Description

• Drive operational excellence across Burq's delivery network from pickup to drop-off • Set Burq's supply strategy and long-term network vision, including expansion, provider prioritization, reliability, and cost efficiency • Build, lead, and develop a high-performing supply team • Own key delivery service provider relationships and commercial terms • Hold providers accountable for on-time performance, coverage, and quality; manage reviews and escalations • Identify geographic, capacity, and capability gaps in supply coverage and lead efforts to close them • Represent supply strategy and performance to executive leadership • Partner with Customer Success, Sales, Product, Engineering, and Support to align supply with customer needs and the product roadmap • Own the supply budget and prioritize across providers, markets, and initiatives • Own and report key supply metrics, including cost per delivery, on-time performance, coverage, and provider mix • Use AI tools daily to analyze provider performance data, monitor supply health, and automate reporting

🎯 Requirements

• Deep understanding of the end-to-end delivery lifecycle, from pickup to drop-off, and ability to identify and resolve friction through operational, process, or technical improvements at the provider level • 8–12+ years in supply chain, logistics operations, or partner/vendor management, ideally including direct experience managing delivery provider or carrier relationships • Experience building, leading, and developing a team, with a track record of scaling a function as a business grows • Experience partnering with and presenting to executive leadership, owning a budget, and making tradeoff calls • Proven experience negotiating commercial terms and managing performance with external partners or vendors • Ability to develop and articulate a long-term vision for a supply network • Ability to hold partners accountable and drive performance gaps to resolution • Ability to align Customer Success, Sales, Product, Engineering, and Support around a shared supply strategy • Ability to analyze provider and network performance data • Comfort working with APIs and technical integrations and speaking credibly with technical stakeholders • Growth mindset; able to solve ambiguity and problems independently • Active and fluent daily use of AI tools such as Claude and ChatGPT • Excellent communication and negotiation skills • Comfort with ambiguity, change, and building processes from scratch in a startup environment • Nice to have: experience in last-mile delivery, courier, gig-economy operations, freight, dispatch, routing, supply chain software platforms, early-stage supply/provider network scaling, or people leadership at a high-growth startup

🏖️ Benefits

• Fully remote • Medical, vision, and dental insurance • Reimbursement for educational courses • Generous time off

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