Collector

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Cadex

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

💸 Finance

🛡️ Insurance

B2B • Finance • Insurance

Cadex is a global provider of commercial order-to-cash (O2C) solutions and accounts receivable management services. The company offers first- and third-party collections, asset recovery, insurance recovery/subrogation expertise, and digital solutions that leverage proprietary technology to streamline invoicing, dispute resolution, and payment processing. Cadex positions itself as an order-to-cash BPO with a long legacy (since 1929), a global footprint across 170+ countries, and experience collecting hundreds of millions of dollars for clients, serving mid-size to enterprise B2B customers across multiple industries.

📋 Description

• Collect past-due B2B accounts for Cadex clients to maximize revenue • Use telephone, email, and postal letters for payment demands, problem solving, dispute resolution, settlement negotiations, and other collection methods • Meet or exceed collection, revenue, productivity, and activity goals • Provide accurate, professional customer and client service and communication • Update the proprietary collection system with interaction details, contacts, and required codes • Follow client-specific account handling instructions, treatment plans, procedures, skip tracing, and quality assurance requirements • Engage with clients regarding questions, answers, and discussions related to specific files or claims • Maintain confidentiality and organized electronic files • Analyze claims and recommend settlements and payment plans to clients • Identify process improvements and collaborate on implementation • Foster communication and collaboration across countries and cultures • Assist with operational projects and act as backup to Operational Departments • Support new hires and coworkers through training and question assistance • Respond to customer and client correspondence professionally • Perform other duties as requested

🎯 Requirements

• High School Diploma or General Education (GED) • 1–3 years’ experience in collections, B2B collections, or an accounts receivable role • Strong computer skills, especially Microsoft Office • Time management and organization skills • Proficient written and telephone communication skills • Ability to make payment demands and negotiate favorably for the company and clients • Ability to respond professionally to confrontational or evasive conversations and de-escalate emotion • Basic mathematical skills • Basic telephone and calculator skills • Fluency in English • Fluency in other languages may be required based on location, client, department, or project • Collectors may be required to be licensed in various states; Cadex will apply for and obtain required licenses

🏖️ Benefits

• Monthly performance bonuses of $350–$700 or 4% commission, with uncapped 4% commission on all fees collected • Monday through Friday day shift; no nights or weekends • Cross training and transfer opportunities • Medical and dental coverage (80% single and 60% family covered by Cadex) • 401(k) with a 4% match • Company-paid life insurance and long-term disability insurance • Generous PTO/sick leave and other paid emergency leave options • 6 weeks of partial salary for parental leave • Company-provided equipment • Remote work environment