Collector

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Cadex

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

💸 Finance

🛡️ Insurance

B2B • Finance • Insurance

Cadex is a global provider of commercial order-to-cash (O2C) solutions and accounts receivable management services. The company offers first- and third-party collections, asset recovery, insurance recovery/subrogation expertise, and digital solutions that leverage proprietary technology to streamline invoicing, dispute resolution, and payment processing. Cadex positions itself as an order-to-cash BPO with a long legacy (since 1929), a global footprint across 170+ countries, and experience collecting hundreds of millions of dollars for clients, serving mid-size to enterprise B2B customers across multiple industries.

📋 Description

• Collect past-due B2B accounts on behalf of Cadex clients • Meet or exceed collection and revenue goals • Work assigned accounts efficiently and meet productivity and activity goals • Provide professional service and communication to customers and clients • Make payment demands, resolve disputes, negotiate settlements and payment plans, and use other collection techniques • Communicate via telephone, email, and postal letters • Accurately update the proprietary collection system and customer records • Follow client-specific account-handling instructions, treatment plans, procedures, skip-tracing, and quality-assurance requirements • Maintain confidentiality and organized electronic files • Respond to customer and client correspondence • Analyze claims and make settlement and payment-plan recommendations • Identify and implement process improvements • Collaborate with client-facing departments and colleagues across countries and cultures • Assist with operational projects, training, and backup coverage for operational departments • Perform other duties as requested

🎯 Requirements

• High School Diploma or General Education (GED) • 1–3 years’ experience in collections, B2B collections, or an accounts receivable role • Strong computer skills, especially Microsoft Office • Proficient written and telephone communication and comprehension skills • Ability to make demands for payment and negotiate favorably for the company and clients • Ability to professionally respond to confrontational or evasive conversations and de-escalate emotion • Basic mathematical skills • Basic telephone and calculator skills • Fluency in English • May be required to obtain licenses in various states; Cadex will apply for and obtain required licenses

🏖️ Benefits

• Monthly performance bonuses of $350 to $700 or 4% commission • Uncapped 4% commission on all fees collected • Medical and dental coverage, with 80% single and 60% family coverage paid by Cadex • 401(k) with a 4% match • Company-paid life insurance • Long-term disability insurance • Generous PTO/sick leave and other paid emergency leave • 6 weeks of partial salary for parental leave • Monday through Friday day shift; no nights or weekends • Cross-training and transfer opportunities • Company-provided equipment • Remote work environment • Supportive 60-day ramp period without individual revenue goals • Stable and professional work environment