
51 - 200 employees
Founded 1979
🏥 Healthcare
🏭 Manufacturing
🔧 Hardware
Healthcare • Manufacturing • Hardware
<Cadwell> is a medical technology company that designs, manufactures, and supports neurodiagnostic, intraoperative neuromonitoring, and sleep diagnostic hardware and software. It provides EEG, EMG, nerve conduction, evoked potentials, neuromuscular ultrasound, IONM, polysomnography and home sleep apnea testing systems, clinical software (Sierra, Arc), cloud data management (CadLink), consumable electrodes and accessories, plus training, education, and technical support for healthcare providers.
🔥 12 hours ago
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51 - 200 employees
Founded 1979
🏥 Healthcare
🏭 Manufacturing
🔧 Hardware
Healthcare • Manufacturing • Hardware
<Cadwell> is a medical technology company that designs, manufactures, and supports neurodiagnostic, intraoperative neuromonitoring, and sleep diagnostic hardware and software. It provides EEG, EMG, nerve conduction, evoked potentials, neuromuscular ultrasound, IONM, polysomnography and home sleep apnea testing systems, clinical software (Sierra, Arc), cloud data management (CadLink), consumable electrodes and accessories, plus training, education, and technical support for healthcare providers.
• Partner with field Sales to enable purchases of Cadwell products • Handle incoming customer and field requests, inquiries, and orders professionally • Process orders and changes according to procedures • Coordinate with multiple Cadwell departments to resolve customer issues promptly and thoroughly • Maintain a professional, positive, solutions-oriented approach with customers and co-workers • Stay current on Cadwell products and software and use internal systems proficiently • Provide backup assistance to the receptionist as needed • Perform other assigned duties
• Associate degree in related field, or 2 years of related education/experience required; Bachelor’s degree preferred • 2+ years of experience in customer service, sales or other relevant experience required • Pleasant, positive, patient, and helpful customer service skills • Communicate clearly and professionally through listening, speaking, and writing skills • Strong business math skills; read and interpret data and reports • Computer skills: MS Office and Google applications, query tools, and database systems and applications • Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed • Must develop knowledge of Cadwell product lines and how they are used by clinicians, and know what questions to ask in order to be effective in assisting customers • Attention to detail, organized approach to work, effective time management and follow-through • Ability to work assigned shifts beginning at 7:30 a.m. EST • Ability to perform general office physical activities, including lifting and carrying up to 20 pounds • Extensive use of computer and telephone
• Equal Opportunity Employer • Overtime may be required based on business needs
Apply Now🔥 12 hours ago
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