
501 - 1000 employees
Founded 2007
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
Enterprise • SaaS • Artificial Intelligence
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
🔥 2 minutes ago
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501 - 1000 employees
Founded 2007
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
Enterprise • SaaS • Artificial Intelligence
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
• Manage Oracle E-Business Suite applications as an experienced hands-on EBS technical resource • Lead and manage an international team of 4 technical/functional EBS resources across regions and time zones • Manage workload, priorities, resource planning, time-zone coverage, and handoffs • Provide technical guidance, mentoring, and career development for 4 direct reports • Review and approve technical and functional deliverables • Ensure consistent working practices and knowledge-sharing across the distributed team • Deliver work assigned through a ticket system and/or practice projects to timeline and scope • Resolve technical challenges through team-based problem solving • Provide partial ownership of Oracle Configurator support • Deliver high-quality technical work across varying levels of complexity
• Senior/expert knowledge of Oracle Forms and Reports 12c • Senior/expert knowledge of Oracle EBS 11i, R12, and R12.2 • Senior/expert knowledge of Oracle Database 11g through 19c • Ability to reverse-engineer poorly documented code and processes • Expert PL/SQL capability, including APIs, interfaces, and application extensions • Partial ownership of Oracle Configurator support, including new item setup, pricing/quoting configuration, and Java-based Configurator extensions • Knowledge of implementation/upgrade methodologies • Knowledge of Oracle Analytics Cloud and similar BI toolsets • Knowledge of Oracle Integration Cloud • Excellent/clear communication skills • Solid and proven interpersonal, team, and collaborative skills • At least 5+ senior-level Oracle EBS functional implementations • Expertise in at least 2 tracks: Financials, Supply Chain, Distribution, CRM, or Manufacturing • Experience defining systems strategy, gathering/documenting business requirements, fit-gap analysis, as-is/to-be process design, CRPs, functional configuration, testing, and client user training • Understanding of Oracle Hyperion EPM data and technical structure • Database knowledge and/or capability • Good understanding of Oracle Edge applications and basic technical skills • Project management skills and experience • Objective-oriented, performance-oriented problem solver
• Global team recognized for their passion and innovation • Innovative product culture and project exposure • Training and development from industry-leading experts • 401(k) with company matching • Medical, dental, and vision insurance • Disability and life insurance • Flexible PTO • Paid holidays and parental leave • Tuition reimbursement • Market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications • Comprehensive benefits for various life circumstances and needs • Opportunities for career development • Balanced work-life
Apply Now🔥 1 hour ago
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