Therapy Access Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $68k - $101k / year

⏰ Full Time

🟢 Junior

😶‍🌫️ Therapist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Cala Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Cala Health is a company specializing in developing non-invasive wearable medical devices for treating action hand tremors, particularly in individuals with essential tremor and Parkinson’s disease. Their flagship product, the Cala kIQ™ System, is FDA-cleared and utilizes TAPS (Transcutaneous Afferent Patterned Stimulation) Therapy to provide effective tremor relief. The company offers comprehensive support for therapy adoption, including a patient portal for therapy data insights and resources for providers. Cala kIQ™ is covered by Medicare and the VA, facilitating access for qualifying patients. Cala Health focuses on empowering individuals with tremor through innovative and personalized therapeutic solutions.

📋 Description

• Guide new patients through the sales and healthcare reimbursement process • Develop and maintain superior knowledge of company products and their use • Educate potential patients about benefits and features of Cala Health devices and therapy • Partner with assigned field sales representatives to coordinate the sales process and support shipment • Contact physicians and clinicians to collect medical documentation and identify medical necessity requirements • Investigate patient insurance benefits and coverage eligibility • Review patient clinical records to determine medical necessity eligibility • Identify provider restrictions, co-pays, deductibles, and other patient cost-share responsibilities; communicate outcomes and collect payments • Secure document requirements for prior authorization and seek authorizations when required • Take inbound calls from new patients regarding order status • Work with Veteran Administration facilities to promote and process Cala Health devices and therapy • Update and maintain database platforms for sales order processing and claim submission preparation • Document interactions and calls in the CRM system in accordance with Quality Assurance, Regulatory, and HIPAA guidelines • Support company goals, policies, procedures, Good Manufacturing Practices, and FDA regulations • Perform additional duties as assigned • Work variable shifts based on business needs

🎯 Requirements

• High school diploma or equivalent required • Bachelor’s degree is strongly preferred • Minimum 1 years’ experience in a Customer Service or related type role • Knowledge of managed care industry including government payers • Understanding of healthcare plans and benefits related to durable medical equipment • Ability to build and maintain strong relationships with cross-functional teams and external partners • Proficient in aspects of reimbursement and revenue cycle management • Ability to work collaboratively in a team structure and responsibly delegate next steps to appropriate team members • Effective problem-solving abilities, attention to detail and ability to prioritize • Ability to travel as required for training • Proficiency in Microsoft Word and Excel • Applicants must be authorized to work in the United States on a full-time basis, or eligible for work authorization through a sponsorship path that Cala Health is able to support • Experience using Salesforce is preferred but not required

🏖️ Benefits

• Cala Health company stock options • Robust benefits package • Tools, training and mentoring to succeed