SIU Investigator – Auto & Property Claims

🔥 5 hours ago

🌵 Arizona, Colorado, +5 more states – Remote

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💵 $83.2k - $105.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of California Casualty

California Casualty

501 - 1000 employees

Founded 1914

🛡️ Insurance

👥 B2C

Insurance • B2C

California Casualty is a U. S. -based insurance company that offers personal property and casualty insurance products, including auto, home, renters, and related personal coverages. The company is known for specializing in affinity relationships and serving public servants — notably educators, law enforcement, firefighters and similar groups — through targeted insurance programs and member benefits. It operates primarily as a consumer-focused insurer providing protection and risk management services to individuals and families.

📋 Description

• Investigate potentially fraudulent auto and homeowners insurance claims • Analyze complex auto and homeowners claims for potential fraud indicators • Develop and execute investigation strategies for first- and third-party claims involving property damage, bodily injury, uninsured motorist claims, and related exposures • Conduct or coordinate investigations through vendors, independent investigators, and other resources • Obtain and evaluate interviews, statements, records, inspections, photographs, expert reports, and other evidence • Ensure investigations comply with applicable laws, regulations, and fair claims handling practices • Evaluate evidence and determine claim disposition recommendations • Collaborate with claims professionals, customer service teams, insureds, claimants, attorneys, vendors, law enforcement agencies, State Fraud Bureaus, and the NICB • Process policy and customer transactions using multiple systems and databases • Review SIU referrals and develop strategic investigation plans • Maintain claim documentation, investigative reports, and file notes • Track investigations through resolution and identify claim exposure and risks • Prepare reports, correspondence, and management summaries • Produce recurring reports and update SIU databases with investigation outcomes • Assist with fraud awareness training programs • Conduct file reviews and coach or guide claims professionals • Maintain knowledge of fraud trends, regulations, and industry best practices through continuing education

🎯 Requirements

• High school diploma or equivalent • 5+ years of claims experience with strong technical knowledge of first- and third-party property and bodily injury claims • 3+ years of Special Investigations Unit (SIU) or insurance fraud investigation experience • Demonstrated ability to conduct thorough, timely, and effective fraud investigations • Strong knowledge of insurance contracts, claims practices, state regulations, and compliance requirements • Preferred: coursework in fraud law or a related field • Preferred: experience with California SIU regulations • Preferred: professional industry designations such as FCLA, SCLA, AIC, or equivalent certifications • Preferred hiring/work states include Arizona, Colorado, Florida, Idaho, Kansas, Missouri, or Texas

🏖️ Benefits

• Medical benefits • Financial benefits • Paid time off, including vacation, holidays, sick leave, and personal holidays • Eligibility for the company’s performance sharing plan • Supportive, people-first workplace • Career growth opportunities

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